Customer Experience Associate
2 weeks ago
A career at Charm Diamond Centres is about celebrating the special moments in life,
We are there along the way as our customers become engaged, celebrate anniversaries, birthdays, graduations, and many more of life's milestones. These moments inspire us to make meaningful connections by providing an extraordinary personal shopping experience for each and every customer. We are honoured to help our fellow Canadians celebrate life's most special moments and turn those moments into lasting memories.
Do you want to join us in helping Canadians celebrate life's most special moments' We're growing and looking for a dynamic and passionate **Part-Time Customer Experience Associate **to join our team.
**WHAT YOU'LL DO**:
Some of the key responsibilities of this role are:
- Create extraordinary shopping experiences by providing professional sales and service to all customers
- Greet and build rapport with customers
- Assist in processing transactions and completing sales at POS
- Prepare and follow up on repairs and layaways
- Organize virtual appointments
- Follow all security and loss prevention procedures
- Additional administrative tasks as required
**WHAT YOU'LL BRING**:
- The ability to work as part of a team and promote a positive work culture
- Exceptional customer service and communication skills
- A desire to build relationships and make connections with our customers
- Positivity, integrity, and a professional appearance
- Flexibility to work all shifts as required, including evenings and weekends
**WHAT WE OFFER**:
- A comprehensive employee training program
- Competitive compensation
- Flexible hours
- Employee referral bonus
- Employee discount
- Opportunity for career advancement
CJ Ltd is proudly Canadian family-owned and operated and a Platinum member of Canada's Best Managed Companies program. With over 80 stores across the country (Charm Diamond Centres, Crescent Gold & Diamonds, and Ben Moss Jewellers), we are an equal-opportunity employer and encourage individuals from diverse backgrounds to apply. We employ individuals without regard to race, age, religion, disability, gender or national origin. Accommodations are available upon request for all individuals with disabilities for the recruitment and selection process.
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