Operations Supervisor

**Company**:
BC Maritime Employers Association
**Industry**:
Training Safety & Recruitment
**Level**:
Fully On-Site
**Job Family**:
Operations Supervisor
**Location**:
Vancouver, BC
**Compensation**:
Salary + Benefits
OVERVIEW
LEADERSHIP
The Operations Supervisor will provide regular coaching, guidance, and evaluation for trainers to ensure that trainees receive fair, consistent, effective, and timely training within specified timelines and budgets.
CONTINUOUS IMPROVEMENT
This role ensures the successful delivery and continuous improvement of training programs while maintaining the highest safety standards.
SAFETY
Safety will be at the core of all activities.
CONTRACT POSITION - VARIED SHIFT SCHEDULE
This is 12-month contract position based on site, requiring flexibility between day and afternoon shifts when required, with scheduling adjustments made as needed.
OPERATIONS SUPERVISION
Reporting to the Senior Manager, Training Operations, the Operations Supervisor is responsible for the day-to-day management of worksite trainers in the field and at our Training Centre, as well as worksite...
RESPONSIBILITIES
MANAGEMENT OF UNIONIZED WORKFORCE
Arranging and supervising retraining, evaluation and documentation as required. Ensuring BCMEA management rights are represented. Managing the work of unionized trainers, trainees, coordinators and regular workforce.
TRAINING PROGRAM MANAGEMENT
Responsible for the on-site delivery of the Quarterly Training Plan targets to ensure that the right people, with the right skills are in the right place, at the right time. Determining the quantity and frequency of training to ensure...
SUPPORTING DEPARTMENT NEEDS
Supporting Operations Supervisors, trainers, trainees and coordinators by ensuring they have appropriate materials, facilities and equipment. Providing coverage in Operations Supervisor capacity at Waterfront...
QUALITY ASSURANCE
Responsible for the quality of training programs to ensure that rated workers will be able to productively and safely perform work for our members. Ensure justification for training outside of budgets.
PROJECT MANAGEMENT
Project management support for Terminal expansions and installation of new equipment that requires training to workers in advance of going live.
TECHNICAL
TEAMWORK
Fostering collaborative working relationships with member company representatives, union trainers and coordinators.
SAFETY
Maintaining the safety and quality of our training operations is essential.
COMPLIANCE
Validating course content ensuring that it is current, relevant and meets regulatory compliance.
LEADERSHIP
Responsible to lead by example and routinely complete in field leadership interactions with trainers and trainees.
ANALYSIS
Analyzing existing training programs to and assessing quality and efficacy; develop actions where deficiencies exist.

**REQUIREMENTS**:
PRIOR RELATED EXPERIENCE
Previous experience delivering on-the-job training, particularly in a unionized environment, is an asset. Alternative experience coaching and mentoring on the job in a unionized environment acceptable. Experience...
LEADERSHIP CAPABILITIES
Ability to successfully manage personnel and multiple projects on time and on budget. Self-motivated and the ability to work effectively with mínimal supervision.
INTERPERSONAL SKILLS
Excellent interpersonal skills and the ability to engage others professionally on sensitive issues.
DRIVER'S LICENSE
Driver’s License and access to own vehicle required.
CRITICAL THINKING
Aptitude for critical thinking, problem solving and the ability to resolve issues in a timely manner.
TRANSPORT SECURITY CLEARANCE ELIGIBLE
Transport Security Clearance Eligible.
EDUCATION
University degree in business, engineering, logistics and/or professional development in Health and Safety and 5+ years supervisory experience preferred or increased supervisory experience would be considered.
ANALYSIS
Strong analytical aptitude, proven research skills and the ability to assess and interpret data.
COMMUNICATION
Good oral and written communication skills.
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MICROSOFT
Advanced user of Microsoft 365.