Claims Property Performance Manager

6 days ago

Markham, Canada Allstate Full time

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

This position is responsible for aiding in or leading the development and implementation of complex consulting projects. Represents the
business area in strategic planning activities and provides recommendations based on best practice benchmarking, data analysis and
forecasting. Consults with clients to identify current and future business needs of large scale complex end-to-end processes. Provides
oversight for research, design, build, testing, deployment, analysis, administering, and maintaining environments.

**Role Designation: Hybrid**:
**Key Responsibilities**:

- Understanding discipline performance, in consideration of claims performance & operational performance
- Partner closely with Claims Intelligence on creating new reporting (e.g. providing requirements)
- Understand, and monitor key performance metrics, and identify insights (i.e. opportunities & strengths)
- Develop, update & communicate holistic discipline claims story for stakeholders internal and external to claims
- Work closely with key partners in finance, product, pricing and analytics to provide claims insights as inputs to business decisions
- Investigate, and identify root causes to claims business problems that arise
- Monitor workforce management plan for discipline

**Qualifications**:

- 5 or more years of experience (preferred)
- Management experience
- Experience with Guidewire and Xactimate
- CIP (preferred)

**Supervisory Responsibilities**:

- This job does not have supervisory duties.

**Education & Experience (in lieu)**:

- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

LI-KA1

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

**Good Hands. Greater Together.®

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