Dispatcher, Taxis

Education: Secondary (high) school graduation certificate
- Experience: Will train
**Work setting**:

- Transportation
**Tasks**:

- Maintain work records and logs
- Monitor personnel workloads and locations
- Provide customer service
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Follow-up on issues with work orders
- Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
- Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
**Computer and technology knowledge**:

- Dispatch management service software
- Monitoring and tracking software
- Electronic mail
- Operate GPS (Global Positioning System) and other navigation equipment
- Spreadsheet
- Internet
**Service experience**:

- Taxi
**Work conditions and physical capabilities**:

- Ability to work independently
- Attention to detail
- Fast-paced environment
- Repetitive tasks
- Tight deadlines
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
**Screening questions**:

- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
**Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits
**Financial benefits**:

- Group insurance benefits
**Other benefits**:

- Learning/training paid by employer
- Work Term: Permanent
- Work Language: English
- Hours: 20 to 40 hours per week