Operations Classroom Training Facilitator

2 weeks ago

Woodbridge, Canada Fedex Canada Full time

Met en œuvre et administre des activités de formation dans une succursale ou un centre de tri FedEx à l’appui de la stratégie de formation globale de l’entreprise. Sert de ressource d’éducation et de formation continue pour s’assurer que tous les employés de l’établissement reçoivent la formation nécessaire pour accomplir efficacement leur travail.

**Essential Functions**
- Conducts Package Handler orientation sessions.
- Ensures Package Handler training events are properly prepared and executed with established materials and timelines.
- Assists Operations Training Manager to help determine Package Handler training gaps and identify development opportunities.
- Responds to requests for and questions about training initiatives in a timely fashion.
- Performs and reviews training audits to ensure training is completed and in a timely manner. May need to follow-up with Ops Managers as necessary.
- Responsible for creating and updating communication initiatives including updating bulletin boards and signage.
- Tracks package handler attendance, gathering and organizing initial information.
- Plans and organizes weekly package handler graduation ceremonies.
- Performs other duties as assigned.

Scolarité minimum
- Diplôme d’études secondaires ou GED requis ; diplôme de premier cycle en éducation, en communication, en administration des affaires, en gestion des affaires ou dans un domaine connexe.

Expérience minimum
- Un (1) an d’expérience requise dans la formation dirigée par un instructeur, les opérations sur le terrain ou dans un domaine connexe.

Connaissances et compétences
- Les certifications de formation connexes sont souhaitablees.
- Connaissance pratique des opérations sur le terrain et/ou des principes de formation.
- Compétences de communication verbale et écrite nécessaires pour communiquer avec divers publics et capacité de fournir efficacement aux employés des instructions sur les processus et la pratique.
- Compétences de présentation nécessaires pour faciliter la formation et/ou offrir des séances d’information à des groupes et/ou à des individus.
- Compétences en matière de gestion du temps et d’organisation nécessaires pour gérer plusieurs processus, prioriser de manière appropriée la charge de travail, planifier les ressources pour respecter les échéances et les objectifs et répondre aux besoins fonctionnels quotidiens.
- Capacité d’anticiper et d’identifier les problèmes et d’utiliser un jugement éclairé et une analyse factuelle pour développer des solutions efficaces et efficientes.
- Capacité d’encadrer, de coacher et d’agir comme une ressource de connaissances pour d’autres employés.

Conditions de travail

0 à 25 %

**Qualifications Requises**:
**Transparence Salariale**:
**Salaire**:
**Détails Supplémentaires**:Schedule: noon/day, Monday to Friday

DÉNI DE RESPONSABILITÉ
- de leur dossier de conduite courant,
- des résultats de leur entrevue et
- des résultats de toute évaluation de leurs compétences de conducteur.

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