Collision Repair Estimator

2 weeks ago

Thornhill, Canada Zenetec Collision Full time

Are you passionate about cars and collision repair? Do you have excellent customer service and communication skills? Do you want to work for a company that values teamwork and continuous improvement?

If you answered yes to these questions, then you might be the perfect fit for the Collision Repair Estimator position at Zenetec

Zenetec is a leading provider of collision repair services in Ontario, with over 30 years of experience and a reputation for quality and excellence. We are looking for a Collision Repair Estimator who can evaluate collision damage to vehicles and create detailed repair plans, as well as provide superior service to our customers and insurance partners.

**What you will do**:

- Assess the damage to vehicles and prepare accurate repair estimates, using your sales experience and the reputation of Zenetec to generate collision business.
- Communicate effectively and professionally with customers and/or insurance adjusters, and document and share estimates with them.
- Relay estimate information to Collision Technicians to ensure timely and quality repair of vehicles.
- Provide top-notch customer service and resolve any customer concerns or dissatisfaction with the work or the company.
- Contribute to the attainment of monthly sales goals.
- Work as a team player with a positive attitude and help mentor apprentices and problem-solve.
- Participate in team and company meetings and support continuous improvement initiatives.
- Work with Operations Manager to implement and sustain new processes and attend any/all training programs to improve your performance.
- Assist and backfill the Repair Planner role as needed.

**What you need**:

- Previous Collision Repair Estimating experience required
- Ability to work independently without close supervision and adapt to constant change.
- Sales-oriented and driven to generate collision business.
- Comfortable talking on the phone and in person with customers and co-workers.
- Organized, detail-oriented, time-sensitive, and able to think on your feet.
- Able to thrive in a fast-paced environment and multi-task.
- Valid G driver’s license with a clean driving record.

**What we offer**:

- Competitive compensation and benefits package.
- A friendly and supportive work environment with opportunities for growth and development.
- A culture of innovation and excellence that values customer satisfaction and employee engagement.
- State-of-the-art facilities and equipment.

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