Boutique Sales Associate

**Ste. Anne’s Spa**

Ste. Anne's Spa believes in the healing power of human touch. Set in the picturesque rolling green hills of Grafton, ON, Ste. Anne's offers all-inclusive day and overnight spa trips to guests from all over the country.

Just as Ste. Anne's prioritizes health and wellness of guests, Ste. Anne's offers lots of great health benefits for staff:

- Free onsite gym membership and free personal training
- Use of the fitness facility, walking trails and gardens
- $150 Education fund towards personal interest classes
- Financial support for job relevant training
- Discounts on products sold in the Boutique or Bakery
- Discounts on day and overnight spa visits
- Staff Draw Days to win free day spa
- Mental health and tele-health programs
- Dental, Drug, Vision, LTD, AD&D, Travel Insurance, Life Insurance
- Extended Health Coverage, applicable to Massage (RMT), Chiropractor, Physio, and more

*Eligibility for benefits varies based on length of employment, and employment status (i.e. full-time, part-time or contract).

**Boutique Sales Associate Job Description**:

- Purpose of this Position:_

The Boutique Sales Associate is responsible for ensuring our guests have a personal, immersive retail experience. Retail works closely with our Spa, Apothecary, Sales and Warehouse departments. You will support sales goals, offer product knowledge and demonstrations, and help guests extend their wellness journey at home. Ste. Anne’s places great value on offering exceptional, personalized guest experiences by delivery sensory-based product demonstrations, value-added services, and curated take-home recommendations.

**Job Summary**:

- Full-time, permanent position available
- Part-time, permanent position available
- Wage: Starting at $20.60 per hour
- Paid bi-weekly

**Responsibilities**:
1. Deliver Value-Added Experiences
- Provide product demonstrations and complimentary services
- Schedule and monitor implementation of value-added services for the team
- Help guests engage with products through **touch, scent, taste, sound, and sight**:

- Create a calm, engaging, and wellness-focused retail environment
- Stay guest-focused at all times — avoid off-topic or internal discussions

2. Achieve Daily Sales Targets
- Meet daily individual and team sales targets
- Follow guidance from the Boutique Manager on best practices
- Use Maestro POS system to process sales and track performance
- Promote ongoing specials, seasonal promotions, and bundled offers
- Merchandise and educate guests on key products to support wellness at home

3. Maintain Inventory & Stock Levels
- Participate in quarterly inventory counts
- Perform regular product checks to ensure sufficient stock is available on the floor
- Receive, label, and stock incoming shipments
- Ensure all items are priced and displayed correctly
- Keep retail and stock areas clean, organized, and presentable

4. Research and Recommend New Products
- Stay curious and engaged with new wellness trends and products
- Make recommendations for new items based on guest interest and seasonal needs

5. Assist with Boutique Product Ordering
- Assist the Boutique Manager with ordering processes as trained
- Submit vendor orders when appropriate and ensure accuracy

6. Other Duties and Expectations
- Participate in floor sets, window changes, and store updates
- Maintain proper recycling and waste practices
- Ensure all guest concerns are addressed or escalated appropriately
- Arrive on time and do not leave the boutique unattended
- Maintain a polished, professional appearance (including safety shoes)
- Help foster a supportive, team-based work culture

**Job Requirements**:

- Weekends, evenings and holidays as needed
- Scheduled shifts may be between 8 - 10 hours
- Maintain personal hygiene, including clean, controlled hair and appropriate hair covering
- Able to stand for long periods of time
- Able to lift up to 50 lbs
- Able to bend, reach and use repetitive movements
- Able to squat, kneel, bend, lift, twist at the waist, and reach above the shoulder

**Qualifications**:

- Minimum 2 year’s experience in retail required
- Experience in cosmetic or wellness retail preferred
- Experience or interest in skincare, body care or wellness products an asset
- High school diploma or equivalent required
- Proficiency in Microsoft Word and Excel

**Job Types**: Full-time, Part-time, Permanent

Pay: From $20.60 per hour

Expected hours: No more than 40 per week

**Benefits**:

- Dental care
- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program

Work Location: In person