Client Support Associate

24 hours ago

Victoria, Canada E8M MANAGEMENT Full time

We believe exceptional client experiences start with genuine connections and tailored solutions. As a **Client Support Associate**, you’ll be the trusted point of contact who ensures every client feels valued, heard, and supported — whether it’s assisting them in person, over the phone, or online.

This is more than just answering questions — it’s about understanding client needs, providing clear and confident guidance, and supporting them in selecting services or products that truly fit. You’ll also work alongside our sales team to help strengthen relationships and drive positive results.

**What You’ll Do**:

- Personally connect with our clients, ensuring a professional, friendly, and memorable experience
- Understand each client’s unique needs and provide personalized recommendations
- Support the sales process by explaining features, benefits, and promotions in a consultative way
- Troubleshoot and resolve client concerns quickly, always aiming for a positive outcome
- Accurately process transactions, service requests, and account updates
- Keep detailed records of client interactions to ensure smooth follow-ups and ongoing satisfaction
- Collaborate closely with sales and operations teams to share insights and improve service delivery
- Stay informed on products, services, and industry trends to provide up-to-date guidance

**What We’re Looking For**:

- Strong interpersonal and communication skills with a client-first mindset
- Comfortable interacting with clients both face-to-face and through digital channels
- Organized, detail-oriented, and proactive in problem-solving
- A team player who works well with diverse personalities and backgrounds
- Eager to learn and grow within a dynamic environment
- Previous customer service, account management, or sales support experience is an asset but not required
- Reliable full-time availability with flexibility when needed

**What We Offer**:

- Competitive pay with performance incentives
- Paid training to strengthen your client service and product knowledge
- A collaborative team environment where your contributions matter
- Opportunities for career growth in client relations, sales, and beyond
- Benefits package (after probation) and paid time off

**Job Types**: Full-time, Permanent

Pay: $41,600.00-$52,000.00 per year

**Benefits**:

- Company events
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off

Work Location: In person

  • Client Support Associate

    2 weeks ago

    Victoria, British Columbia, Canada E8M MANAGEMENT Full time

    We believe exceptional client experiences start with genuine connections and tailored solutions. As a Client Support Associate, you'll be the trusted point of contact who ensures every client feels valued, heard, and supported — whether it's assisting them in person, over the phone, or online.This is more than just answering questions — it's about...

  • Wealth Administrative Associate

    4 weeks ago

    Victoria, Canada Scotiabank Full time

    A leading financial services institution is seeking an Administrative Associate in Victoria, BC. This role involves providing exceptional client service through effective administration and supporting Wealth Advisors. Candidates should have experience in the securities industry and CIRO approval. The position offers competitive compensation and benefits,...

  • Wealth Administrative Associate

    4 weeks ago

    Victoria, Canada Scotiabank Full time

    A leading financial services institution is seeking an Administrative Associate in Victoria, BC. This role involves providing exceptional client service through effective administration and supporting Wealth Advisors. Candidates should have experience in the securities industry and CIRO approval. The position offers competitive compensation and benefits,...

  • Wealth Administrative Associate

    4 weeks ago

    Victoria, Canada Scotiabank Full time

    A leading financial services institution is seeking an Administrative Associate in Victoria, BC. This role involves providing exceptional client service through effective administration and supporting Wealth Advisors. Candidates should have experience in the securities industry and CIRO approval. The position offers competitive compensation and benefits,...

  • Client Associate

    6 days ago

    Victoria, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Executive Support Associate

    7 days ago

    Victoria, Canada Redcliffe Financial Ltd. Full time

    **Executive Support Associate** Location: Victoria, BC time and type: Full time Working Arrangement: Hybrid Job Industry: Financial Services, Insurance Schedule: Regular schedule 8:30 am to 4:30 pm* - There may be times when additional work beyond the normal work-day is required **About Us**: Redcliffe Financial is a well-established financial services...

  • Client Solutions Associate

    3 hours ago

    Victoria, Canada Gallagher Full time

    Overview As the Client Solutions Associate, you will provide administrative support to the Commercial Client Service and Commercial Fleet Auto Teams. Together you deliver tailored Insurance solutions, ensuring our clients are thoroughly protected against the effects of damage to commercial property and assets, loss of income due to unforeseen incidents or...

  • Client Sales Associate

    2 weeks ago

    Victoria, Canada Exceler8 Marketing Full time

    We are a fast-growing business development firm built on one simple belief: success comes from authentic connections. By combining genuine relationship-building with strategic outreach, we help our clients grow while empowering our team with the skills and confidence to thrive in their own careers. If you are motivated, ambitious, and eager to make an...

  • Client Solutions Associate

    3 days ago

    Victoria, Canada Gallagher Full time

    Overview As the Client Solutions Associate, you will provide administrative support to the Commercial Client Service and Commercial Fleet Auto Teams. Together you deliver tailored Insurance solutions, ensuring our clients are thoroughly protected against the effects of damage to commercial property and assets, loss of income due to unforeseen incidents or...

  • Client Solutions Associate

    3 days ago

    Victoria, Canada Gallagher Full time

    IntroductionAt Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics...