Customer Service Representative
7 days ago
:
Customer service representatives are responsible for providing exceptional and knowledgeable service to all customers in a professional and courteous manner. Detailed duties are outlined below. This is an in office position only, which is located extremely convenient to the Production Way skytrain station in Burnaby.
**ROLE AND RESPONSIBITIES**:
- Receiving and inputting Consignment purchase orders via hard copy and electronic (GHX)
- Processing Credit Invoices and Return Authorizations (RGA’s) in a timely manner
- Ongoing file maintenance
- Billing & invoice reconciliation
- Other duties as required
**POSITION REQUIREMENTS**:
- Ability to multi-task and work in a fast-paced environment
- Attention to detail
- Very Organized
- Computer Skills: Experience and proficiency with computer systems including MS Excel, Word, Outlook and Explorer are mandatory and experience with databases, web based programs, and other software packages are advantageous and will be taken into account.
- Citrix Platform
- Fluent English/ first language
- Strong Communications Skills
**EDUCATION** - Post Secondary
**Salary**: $23.00-$25.00 per hour
**Benefits**:
- Paid time off
Schedule:
- 8 hour shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Burnaby, BC: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 4 years (required)
Work Location: In person
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