Case Manager, Indigenous Mental Health

Why Fraser Health?:
Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others?

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Come work with dedicated health care providers who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you do it.

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Detailed Overview:
Utilizing the case management model and as part of a multidisciplinary team, the case manager provides clinical services to Indigenous clients in Community Programs, and works closely with other members of the clinical team in assessing clients' mental health and substance use status, formulating a plan of care, implementing planned care and evaluating outcomes.

The Case Manager works throughout the area in partnership with clients, caregivers, facility managers and staff of relevant community and regulatory agencies, and in partnership with First Nations Health Authority (FNHA); participates in planning and developing mental health and substance use services; and provides community mental health and substance use education.

**Responsibilities**:

- In consultation and collaboration with the local community, the case manager works to enhance, maintain, and/or develops new Indigenous mental health services; organizes educational events as needed.
- Functions as a primary therapist and case manager, providing diagnostic client assessment and short and long term individual, group, and family mental health and concurrent disorder therapy, using a variety of interviewing, counselling, and assessment methods, in accordance with professional standards and clinical policies and practices. Manages cases and formulates treatment plans and goals in conjunction with appropriate facility staff, including joint care plans with facility Managers of Care, assigned agency staff, and other services. Uses crisis intervention and outreach as required.
- Facilitates clients' utilization of appropriate community services and rehabilitative programs by performing duties such as researching available services, liaising with these agencies, providing related advice and consultation to clients and providing referrals to appropriate community treatment alternatives and services. Utilizes available community resources to develop supportive and rehabilitative programs for adults and their families. Makes arrangements for clients to be admitted to hospital when required, including on an involuntary basis.
- Provides client care linkages between community mental health and substance use services and acute care facilities, including liaising with tertiary and acute care hospitals, and the Forensic Psychiatric Hospital to ensure appropriate referrals of clients and to facilitate assessment and care planning for client discharge from hospital. Liaises with community outpatient clinics and treatment programs. Exchanges relevant client information and receives information about the status and background of clients who will be discharged or referred, in order to make necessary preparations for provision of a smooth continuum of care between acute care and community mental health and substance use services.
- Assesses clients for placement to and discharge from care facilities, including specialized care licensed facilities, family care homes, congregate care homes and semi-independent living units, by determining eligibility, and type and level of care required. Makes arrangements for client placement and care in care facilities by liaising with facility operators, placing client names on wait lists, assisting clients to make moving arrangements, and completing necessary referrals and forms. Follows up with clients by visiting them at their accommodation and assessing the appropriateness of the facility and the level of care. Adjusts placements as required.
- Provides support and direction to clients requir