Concierge Sales Agent

3 days ago

Vancouver, Canada Rove Concepts Full time

Rove Concepts is a high-end, online mid-century modern furniture business with a head office located in Vancouver, BC. For over 13+ years, we have built trust with customers through delivering quality products and outstanding service to doorsteps throughout North America. With a strong online presence and a commitment to timeless design, we strive to create inspiring spaces for our customers. Our growth has led us to occupy three showrooms across North America, and now expanding into New York, Melrose, San Diego, and San Francisco. We continue to expand our showroom spaces to provide exceptional customer experiences. We are people-focused and love to train the right individual, so if you believe you have the characteristics listed below, we'd love to hear from you.

Rove Concepts Sales & Customer Care Team’s objective is to maximize sales opportunities through phone, live chat, and e-Commerce channels. As a Customer Care Sales Agent, you will be part of the team that takes care of our customers and drives sales. In this critical front-line role, you will be responsible for providing general support for customers, including addressing store policies, shipping lead times, product knowledge, brand information, and actively engaging in sales activities.

We are looking for confident individuals with enthusiastic, friendly, and motivated personalities. Ideally, this person would have a passion for building client relationships in tandem with an interest in furniture and design.

**WHAT YOU’LL DO**:

- Develop and cultivate a customer-centric environment with a focus on driving initial purchases to final mile delivery.
- Demonstrate strong conflict resolution and interpersonal communication skills to deescalate customer opportunities while maintaining an empathetic tone and demeanor.
- Respond to customer inquiries promptly and effectively by staying on top of assigned tickets, ensuring same-day ticket review.
- Maximize sales during key periods, such as Black Friday, by actively engaging customers and promoting relevant offers.
- Dedicate yourself to customer success, always going above and beyond to find great solutions for our customers.
- Perform other administrative tasks as required, including participating in warehouse sales, and more.

**WHAT WE’RE OFFERING**:

- Rocketing growth - yours and ours. At Rove Concepts, there are lots of opportunities for personal and professional growth. That's because we believe in developing, investing, and promoting from within
- Casual and open work environment
- Competitive salary and benefits package with 3 weeks’ vacation to start
- Working together with seasoned and driven entrepreneurs and entrepreneurial talent who truly strive to make a difference
- Working in a rapidly growing company where you benefit from flat structures and a highly motivated young team

**BENEFITS**
- Vacation Pay
- Extended Health Care
- Dental Care
- Bonus Scheme
- Smart / Casual

Join our passionate and growing team as a Showroom Store Manager, and play a vital role in ensuring the success and growth of our showroom. We offer a competitive salary and benefits package, along with opportunities for professional development and advancement. If you thrive in a fast-paced environment and have a passion for sales and customer service excellence, we would love to hear from you.

  • Concierge

    6 days ago

    Vancouver, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** The position is located at the Vancouver Aiport. Permanent full-time employment is 40 hours per week and...

  • Concierge

    6 days ago

    Vancouver, Canada Air Canada Full time

    **Description** **Appartenir à Air Canada, c'est appartenir à un symbole canadien, Air Canada récemment élue meilleur transporteur aérien en Amérique du Nord. Faites décoller votre carrière en vous joignant à notre équipe novatrice et diversifiée à l'avant-garde du transport aérien de passagers.** Le poste se situe près de l'aéroport...

  • Concierge

    3 days ago

    Vancouver, Canada Air Canada Full time

    **Decsription** **Faire partie d'Air Canada, c'est faire partie d'un symbole canadien emblématique. Est-ce qu'atteindre de nouveaux sommets, travailler en équipe et pouvoir apporter une contribution importante vous passionne? Laissez votre carrière prendre son envol en vous joignant à notre équipe diversifiée et dynamique à la fine pointe de...

  • Concierge (Downtown)

    4 days ago

    Vancouver, Canada Cleantech Service Group Full time

    **Join Our Team as a Concierge!** We are seeking a dependable and professional Concierge to our team. In this dynamic role, you will provide exceptional customer service, respond to client needs, and ensure smooth daily operations. **Key duties & responsibilities**: - Resident Relations: Answer the phone in a professional and warm disposition and be...

  • Part Time Concierge

    6 days ago

    Vancouver, Canada Stratawest for BCS1820 Full time

    **1616 Bayshore Drive - BCS 1820** Concierge Job Description June 2020 **CONTEXT** Concierge services are provided at 1616 Bayshore Drive, 24 hours a day, seven days a week. The concierge works as part of a professional team to: - ensure that the premises at 1616 Bayshore Drive are secure and clean; - provide or arrange for the ongoing maintenance and...

  • Concierge - Senior Manager/Manager, Concierge (Contact Centre) Management

    3 weeks ago

    Vancouver, Canada Aritzia Full time

    THE TEAM The mission of the Concierge Management Department is to lead the team to connect with and delight our clients through exceptional sales and solution expertise. THE OPPORTUNITY Aritzia is growing and our Concierge Management team is growing with it. This is a unique opportunity to be part of the team responsible for providing exceptional experiences...

  • Concierge

    4 days ago

    Vancouver, Canada Sunrise Senior Living Full time

    Overview **_ "It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sing and dance with them - we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!"_** - **_Sunrise Team Member_** At Sunrise, our Concierge is responsible for...

  • Concierge - Senior Manager/Manager, Concierge (Contact Centre) Management

    3 weeks ago

    Vancouver, Canada Aritzia Full time

    Concierge - Senior Manager/Manager, Concierge (Contact Centre) Management page is loaded## Concierge - Senior Manager/Manager, Concierge (Contact Centre) Managementlocations: Support Office (Vancouver): Distribution Centre (New Westminster)time type: Full timeposted on: Posted Yesterdayjob requisition id: R0021948**THE TEAM**The mission of the...

  • Sales Concierge

    4 days ago

    Vancouver, Canada Mercedes-Benz Boundary Full time

    **Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you!** **Mercedes-Benz Boundary **is currently looking to fill a position for a part-time** Sales Concierge**. **Essential Duties**: - Serves as the first impression of the dealership & front lines the main desk at...

  • Concierge Center Manager: Sales, Service

    3 weeks ago

    Vancouver, Canada Aritzia Full time

    A fashion retail company in Vancouver seeks a Concierge Manager to lead a team in delivering exceptional sales and service. This role requires optimizing performance, resolving client inquiries, and building strong relationships. Ideal candidates will have experience in sales, strong leadership skills, and a commitment to client satisfaction. Join us to grow...