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Parts Person

2 weeks ago

Surrey, Canada Williams Machinery Full time

Are you ready to join a team recognized as a Platinum Certified Canada’s Best Managed Company and one of BC’s Top Employers? As part of Wesgroup Equipment, a trusted leader for over 100 years, Williams Machinery has been selling, renting, and servicing equipment across British Columbia, while providing essential safety training for effective machinery operation. We offer a diverse range of equipment for industries like warehousing, construction, milling and more. Join our team of People-Focused Problem Solvers and build a career where your contributions truly make a difference

The Parts Person supports the Parts Department by handling parts sales, shipping & receiving of inventory, lookup and sourcing of parts and opening and closing of invoices.

**What we offer**:
The Parts Person is a union position, with the starting wage of $27.44 - $36.12 per hour depending on experience. This role includes a pension contribution of $3.00 - $4.63 per hour, along with extended medical and dental coverage, and top-tier holidays and vacations as per the Collective Agreement. There is an additional $1.75/hour premium for a Red Seal certification.

**Key Responsibilities**:

- Supports the Parts Department including the shipping & receiving of inventory, lookup and sourcing of parts and opening and closing of invoices, core and warranty returns.
- When working the parts counter, follows prescribed cash, credit, and cheque procedures of the dealership.
- Processes cores, warranties, and new return merchandise as required at a point of sale.
- Maintains the retail sale floor and displays to meet or exceed the dealerships standards.
- Assists in keeping parts department, inventory warehouse and shipping & receiving clean and orderly.
- Attends training as prescribed by management to maintain proficiency in his/her job description.
- Demonstrates a positive team attitude with a willingness to learn.
- Uses dealership equipment and resources safely and proficiently.
- Other duties as assigned.

**Knowledge, Skills and Abilities**:

- Excellent attention to detail and a positive attitude, with good interpersonal skills.
- Superb customer service skills and strong organizational skills.
- Good data entry and data management/reconciliation abilities.
- Ability to work in a group environment.
- Ability to adapt to changing schedules and hours if required.
- Basic knowledge of automotive or heavy-duty parts - previous experience an asset.
- Ability to learn and adapt to multiple data, information and lookup systems used by different vendors.
- Ability to lift up to 50 pounds, and capable of standing or sitting for long periods of time at different desk or counter heights and on varying surfaces.
- Operate forklift, pallet jacks in indoor and outdoor environment (training will be provided);
- Builds and maintains strong business relationships.
- Requires a valid driver’s license.

**Training, Education and Experience**:

- 2-3 years of experience in a parts department or similar.
- High school diploma.

**Values**:

- Build trust - with customers and each other.
- Be a team player - commit to working together to win.
- Be customer-focused - “wow” customers so they become raving fans.
- Support community - care for our people, our community and our planet.
- Deliver results - know what you need to do and get it done.

**Working Conditions**: The Parts Person is based out of the Surrey office and works 40 hours on average per week Monday to Friday.


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