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Part-time Clothing Curator/floor Lead
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We are looking for an outgoing, stylish, all-around go-getter person with a keen eye for fashion to join our Union St (Chinatown) team As a Curator, your clothing selection skills go beyond your own personal style so our shop floors are always stocked with a little something for everyone.
The H&H Curator is responsible for selection and curation of consignment inventory and building long lasting relationships with consignors based on transparency and trust. Key responsibilities include: selection of consignment, management of the consignment process, data entry (account and consignment inventory), pricing and processing expired inventory.
**Job Duties**:
**Curator**:
- Oversee all consignment selection
- Manage daily appointments and drop off experience
- Accurate maintenance of consignment inventory including consignor account information, items kept and reason codes
- Approach communication with consignors in a diplomatic way
- Maintaining store selection standards
- Processing expired inventory (donation and return to consignor)
- Efficient, accurate and consistent pricing and entry of consignment inventory
- Providing outstanding customer service outside of the consignment process and supporting the sales team on the floor
- Maintaining backroom and sorting station organization
- Availability to cover shifts at other locations is an asset (Main St, North Vancouver)
**Floor Lead**:
- Responsible for opening and closing the shop
- Leading by example on the sales floor, offering genuine customer service and in the moment coaching to your team
- Responding to customer complaints with a diplomatic approach, while maintaining store policies
**Working Conditions**:
- Must be able to lift up to 50 lbs
- 14-18 hours per week (must be able to work an 8 hour shift on your feet)
- Must be available to open and close at minimum once per week
- Must be available to work one weekend day
**Requirements**:
- Minimum 1 year exceptional customer service experience in a retail environment
- Experience with clothing selection an asset
- Highly organized with exceptional attention to detail
- Strong time management skills
- Fashion forward with strong knowledge of current trends
- A responsible person, can work in a fast-paced environment, and able to communicate clearly and thoughtfully
- You will need to work on the sales floor and perform effective sales techniques, help meet sales goals, and foster long term relationships with customers
- Self motivated with an interest in growing with a small business
- The successful applicant must be available to work **Friday and Saturdays**
**What We Offer**:
- Health benefits
- Competitive wage
- Balanced schedule
- Paid sick & personal days
- Strong team culture and development opportunities
- Store discount and monthly allowance
**Job Types**: Part-time, Permanent
Pay: From $18.00 per hour
**Benefits**:
- Casual dress
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Wellness program
**Experience**:
- Customer Service: 1 year (required)
Work Location: In person