Early Years Program Coordinator

Career Opportunity
Internal/External
Early Years Program Coordinator
Full Time, ending December 18, 2026
It is the mission of Tungasuvvingat Inuit (TI) to broadly provide Inuit-specific programs that contribute to the health and wellbeing of Inuit and to encourage and support similar programs for Inuit across the country. TI has over 30 years of highly successful experience in crafting the design, development, and delivery of a wide range of effective, client-centered services. By incorporating the principles of Inuit Qaujimajatuqangit (IQ), TI continues to deliver quality programs and services that directly benefit our growing urban Inuit population.
Reporting to the Manager of Early Years, the Program Coordinator is responsible for coordinating the implementation and operations of Early Years program that will ensure all Inuit children and families in contact with Early years have access to Inuit-specific services and supports.

**Responsibilities**:

- Develop, implement and manage a centralized intake, and Early Years assessment and referral process.
- Respond to all EarlyON notifications and participate in initial case consultations, following up with appropriate TI departments for supports.
- Conduct intake and initial assessment, assign files to the appropriate case managers at TI and other organizations that are part of the EarlyON program network, and make program referrals as appropriate.
- Maintain accurate client records on TI's case management system.
- Coordinate the annual gathering of Early Years staff.
- Identify and coordinate the delivery of training and learning opportunities for Early Years program staff.
- Develop and maintain positive working relationships with other Early Years programs and agencies and assist in development of protocols and partnership agreement.
- Identify service gaps and opportunities, identify systems level issues and participate in advocacy and other efforts to resolve these issues.
- Support with compiling of reports for Early Years and support with providing input for reports to funders.
- Support team in building and assessing cultural resources.
- Support in providing mentoring, coaching and development for team members.
- Assist in the development of Early Years Programs operational policies and procedures and provide oversight in operational matters related to EarlyON programs and services.
- Participate in program design and program planning; assist in the implementation and delivery of project initiatives.
- Participate in and represent TI on working groups, as required.
- Other duties as required

**Qualifications**:
Knowledge of Inuit governance organizations and structures in Canada. Expert knowledge of the child welfare system in Ontario, particularly as it pertains to Inuit children, youth and families. Advanced knowledge and understanding of Ontario’s Child and Early Years Act and Canada’s Act respecting First Nations, Inuit and Métis children, youth and families, and the implications for Inuit in Ontario. Comprehensive knowledge of resources supports and services available to Inuit children, and families in Ottawa. Understanding of trauma informed care and an ability to ensure confidentiality, and show respect, patience and empathy towards community members. Exceptional communicator - written, oral, and facilitation skills. Excellent interpersonal skills and an ability to communicate with diplomacy and tact. Sound problem solving, consensus building and conflict resolution skills. Established relationships with other service agencies, and an ability to network, create and maintain these relationships. Adopts a partnership approach with an ability to work collaboratively with other TI programs, Indigenous children’s agencies and other service organizations to provide integrated wrap around supports for children and families. Highly organized with strong time management skills and an ability to plan tasks and meet objectives in a timely and efficient manner. Ability to handle difficult and painful emotional situations and establish healthy boundaries with community members to ensure self-care. A self-starter with demonstrated ability to take initiative Sensitive to local, political and cultural issues. Ability to multi-task and manage competing priorities while meeting assigned deadlines. Ability to maintain accurate, secure and up-to-date client records and case notes using case management software. Attention to detail and ability to work within a highly structured process. Ability to maintain confidentiality and ensure client privacy. Ability to meet attendance required for work.
Community College degree/diploma in Social Work, Child Welfare, Human Services or a related field or equivalent is required.
Five years’ experience providing services to children, youth and/or families is required. Three years’ experience working in or with child and family services in Ottawa, eg. assisting children and families to navigate the child and family services