Computer Technician

**Summary**:
**Education**:

- a college diploma in an IT related field or suitable IT related certifications
- Preferred: Azure certifications (e.g., AZ-104, AZ-305) & Microsoft 365 certification (e.g., MS-102)

**Experience, Knowledge, Skills**:

- 5+ years in an IT support role
- Experience with networking concepts (DNS, VPN, firewalls)
- Strong troubleshooting and analytical skills
- Ability to manage time and priorities effectively
- Ensure compliance with data security policies and best practices.
- Uphold confidentiality
- other duties as assigned by Manager

**Azure Support**:

- Provide administrative support and troubleshooting for Microsoft Azure environments.
- Manage virtual machines, storage, networking, and identity services in Azure.

**M365 Support**:

- Administer and support Microsoft 365 services including Exchange Online, SharePoint, Teams, and OneDrive.
- Provide troubleshooting and resolution of M365-related issues.
- Assist with user account management and permissions.

**Linux Server Administration**:

- Manage and maintain Linux-based systems (Ubuntu, CentOS, etc.) including patching, updates, and performance tuning.
- Troubleshoot system-level issues and provide system optimization.
- Ensure high availability, reliability, and security of Linux servers.

**VMware Support**:

- Administer VMware infrastructure (vSphere, vCenter, ESXi).

**Backup and Disaster Recovery**:

- Implement, monitor, and maintain backup solutions for physical and virtual environments.
- Perform regular backups and ensure they are successful.
- Assist with disaster recovery (DR) planning and testing.

**User Support**:

- Troubleshoot issues across different environments.
- Document technical issues and resolutions in a knowledge base.

**Collaboration and Teamwork**:

- Work closely with other IT team members to resolve complex technical issues.
- Participate in the development and implementation of IT projects.
- Stay updated with the latest trends and technologies in IT and cloud services.

**Conditions**:

- Terms and conditions of employment are in accordance with the CUPE Collective Agreement
- immunizations in accordance with Board Policy/Collective Agreements including annual influenza and COVID-19 immunizations unless medically contra indicated

**Hours**: Usually 8:30 am - 4:30 pm; Monday to Friday (flexible may include evenings and

weekends)

**Wage**: $37.35 - $45.44 per hour

**Closing Date: July 8, 2025 at 4:30 pm**

Pay: $37.35-$45.44 per hour

Work Location: In person

Application deadline: 2025-07-08