Customer Service Advisor

4 days ago

Regina, Canada Bennett Dunlop Ford Full time

**Location: Bennett Dunlop Ford - Regina, SK**

**Customer Service Advisor - Automotive**

**Salary Range $35,000-$75,000 (Depending on Qualifications)**

This is an exceptional time to join one of Canada’s Best Managed Companies At Bennett Dunlop Ford, we are all about great experiences for our employees and customers. As part of the Driving Change Automotive Group opportunities are endless. **Bennett Dunlop Ford **is pleased to offer a **Full-time** employment opportunity as a **Customer Service Advisor** in our Quick Lane department. We are confident that you will find this position both rewarding and challenging as you grow with us to be both an exceptional member of our team and support our customers.

**Why Join Us?**

Very competitive earning opportunity
Team based environment and compensation
Training, both virtually, on the job and external
Leadership mentoring and coaching
Career pathing for development
Comprehensive Benefits that include drug plan, dental, eye care, paramedical.
Matching Pension Program
Bonus opportunities

**Responsibilities**
Providing exceptional customer experiences for their vehicle needs.
Listening to the customers concerns or requests.
Reviewing vehicle history, making recommendations-based vehicle plan needs.
Quoting prices to customers, following up and satisfying all needs.
Working closely with Service Technicians by providing customer details.
Communicating with Ford Assistance, Warranty and Customer Support
Working closely with Parts & Accessories for timely repairs
Working on a computer, organizing workloads, and balancing commitments

**Qualifications**
Previous Customer Service Advisor Experience Automotive would be ideal.
Experience in customer service non-automotive okay as well, previous transferable skills that are related like food and beverage industry experience is an asset.
Unexperienced, but a solid fit - be a great student.
Solid communication skills, be a great listener and have a calm demeanor.
Energy, passion, and professionalism is a must
Detail oriented and results focused personality
Knowledge of all Microsoft programs is also an asset, not vital.
Valid driver’s license

**If you’re ready to give your career a jump starts and experience our “Driving Change” philosophy, APPLY NOW with your resume**

We are fully committed to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, colour, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status or any other characteristic prohibited by law.

**Salary**: $35,000.00-$750,000.00 per year

**Benefits**:

- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

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