Development Services Technician

**Development Services Technician**

**Working for City of Thorold**

By joining the City of Thorold team, you will be choosing to become part of the fastest growing municipality in

the beautiful Niagara region. Working with us means a great pension, superb benefits package and a

supportive and collaborative team environment. We invest in our people and prioritize creating opportunities for

our employees to learn and grow in their roles.

**Primary Function**

The Development Services Technician is a front-line representative of the Building Division, providing excellent

**Duties and Responsibilities**

Assist customers at the counter and through correspondence.

Respond to general inquiries from the public concerning the Building Divisions services.

Liaison with industry stakeholders and the community.

Assist scheduling inspections associated with the Building Division as needed.

Distribute complaint files to department staff.

sheds, pool houses and garages), decks and signs on an as needed basis.

Other duties as assigned.

**Education/Experience**

Diploma or certificate in a minimum two (2) year college program related to construction management,
construction engineering or similar programs, or a combination of equivalent related education and
relevant work experience.

Minimum of two (2) years with the customer services industry preferably with a government
organization.

Must possess a Ministry Affairs Building Code Identification Number (BCIN), and be qualified in
‘General Legal’.

‘House’ qualification from the Ministry of Municipal Affairs and Housing would be an asset, however
qualification will be required before the end of the probationary period.

Knowledge of the legal and administrative aspects of the building permit process.

Familiar with land use planning and zoning.

**Skills**

Experience operating a Windows based network computer, utilizing the Microsoft Office Suite programs
and other comparable computer software programs.

Data entry experience considered an asset.

Ability to accurately interpret construction plans.

Ability to understand and explain by-laws and regulations.

Excellent verbal and written communication skills required.

Excellent customer service skills required.

Ability to manage time effectively to meet tight deadlines.

Detail oriented.

Effective organization skills.

Active listening skills.

**Conditions of Employment**

Required to work under the general supervision of the Manager of Building Services in an office environment

involving mental and visual concentration with frequent interruptions. Working closely with departmental staff,

some overtime may be required.

The above statement reflects the principal functions and duties as required for proper evaluation of the job. Other

related duties can only be considered part of the job if they directly relate to the primary function contained

**Location**: Thorold City Hall

**Rate of pay**: $31.92 per hour

**Position Type**: Full time permanent, unionized position

**Hours of Work**: Monday to Friday, 8:30 am - 4:30pm (35 hours per week)

**contacted.**

In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, the

City accommodates the individual needs of all applicants with disabilities throughout the recruitment, selection

and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process,

please inform staff of the nature of any accommodation(s) that you may require.

Information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy

Act and will be used for employment assessment purposes.