Field Service Technician

4 days ago

Saskatoon, Canada Leavitt Machinery Full time

**Job description**

**Position Title: FIELD SERVICE TECHNICIAN-DOCK & DOOR**

**Position Summary**:
Maintain service and support dock equipment including dock plates, dock lock systems, and overheard doors, systems and products at the customer location in a timely and cost-effective manner so that customer requirements are met.

**Principle Duties and Responsibilities**:

- Drive to customer site, diagnose, trouble-shoot and repair dock equipment including dock plates, trailer restraint systems, and overhead doors and other. equipment in accordance with established guidelines and procedures, maintaining positive customer relations.
- Perform preventive maintenance on assigned equipment according to schedule, established procedures and cost guidelines at customer's facility.
- Complete all required paperwork and time records accurately.
- Account for all parts, materials, tools and consumables used as required.
- Drive and work safely in accordance with company and/or customer safety policies procedures.
- Develop and maintain positive, effective working relationship with customers and co-workers.
- Keep van clean, serviceable and in fully-stocked condition at all times.
- Attend meeting, training classes and other company activities as required.
- Keep an adequate set of personal tools as required by supervisor at all times.
- Various additional responsibilities as assigned by management.

**Physical Job Demands**:
Push, pull and lift to 75lbs occasionally; 50lbs regularly. Frequent bending, stooping and kneeling. Must be able to climb ladders, work on elevated platforms. Will work at heights on regular basis. Activities require handling and grasping with the hands when performing repairs or maintenance of equipment by utilizing hand tools, power and air tools, fasteners and other small parts.

**Education Required**: High School diploma. Trade certificate or equivalent preferred.

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