Program Manager, Distribution

3 days ago

Mississauga, Canada Compass Group Full time

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

Imagine working in a place that offers great resources to help you achieve your greatest potential. At **Foodbuy**, our solutions strengthen supplier relationships, customize offerings, and lower purchasing and production costs. In turn, we can give our passionate employees ongoing opportunities to grow. Join us.

**Why work with Foodbuy?** We are a member of Compass Group Canada, the leading foodservice and support Services Company. We extend our value-driven purchasing service model to external clients who benefit from our negotiated contracts with manufacturers that support food and beverage and facility management suppliers.

**Job Summary**:
As the Program Manager, Distribution, you will be responsible for the management of medium to large distribution partners through establishing and executing business plans and identifying opportunities to increase value-add services.

**How you will make an impact**:

- Extract new value from distributor relationships through contract optimization, joint business planning and partnership activities
- Complete ad hoc analysis, market trends, marketing/communication opportunities and opportunity analysis
- Collaborate with compliance department to optimize availability of products and propose the most effective route to market
- Owns customer relations regarding service, merchandising, and display opportunities with the goal of expanding profitability to existing customer base
- Manage customer complaints to provide appropriate solutions and alternatives within the time limits, following-up with customer to ensure resolution and complete satisfaction
- Seek to reduce logistic costs and improve supply chain efficiencies
- Work with team in developing and monitoring all distributor 12-month business plans as well as the quarterly business reviews
- Evaluate on-going service level requirements, maintain distributor scorecards
- Act as key liaison for customer/sector service level issues and improvements
- Manage monthly forecast activities work with supervisor to ensure accurate and timely forecast activities and reporting
- Perform other duties as assigned

**About you**:

- 4+ years’ experience in a supply chain function (planning, manufacturing, distribution, compliance, logistics, procurement)
- Bachelor’s degree strongly recommended or equivalent work experience
- Experience negotiating and building relationships at senior levels
- Proven record in developing strategic business plans, creating annual budgets, and managing cross functional projects
- Strong financial and forecast experience with strong business acumen and analytical mind
- Strong professional presentation and interpersonal skills; excellent verbal and written communication skills
- Proficiency with MS Office suite including Word, Excel, Outlook, and PowerPoint
- Energy to operate at pace in a rapidly changing environment and manage multiple agenda

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