Barista Trainer

**Job Summary**

We are seeking a passionate and experienced individual to join our team as our Barista Trainer. Help us build strong and connected teams that can deliver exceptional service whilst preparing great tasting coffee. Work with cutting-edge equipment and industry leading roasters, such as Monogram, Subtext, Rogue Wave, Moving Coffee and Rooftop.

As a Barista Trainer, you will be responsible for working with our Senior Baristas and Baristas helping them craft high-quality beverages, ensuring food safety standards, and creating a welcoming atmosphere for our customers. This role requires strong time management skills and the ability to work efficiently in a fast-paced environment.

**Barista Trainer Responsibilities**:

- Serve as the example of Small Victory’s goals for customer service, exemplary workflow, and teamwork.
- Maintain an intimate understanding of Small Victory’s quality standards across all areas of the Bar.
- Assist the Head of Coffee in training new Baristas to meet Small Victory’s standards.
- Assist the Head of Coffee in training Senior Baristas to uphold our standards.
- Collaborate with Senior Baristas on quality control procedures.
- Support team members across all stores in achieving product quality expectations.
- Assist with troubleshooting equipment issues when needed.
- Perform ad hoc duties as required.

**Qualifications**
- Experience working in Specialty Coffee is essential.
- Must have held a role as a supervisor or manager within Specialty Coffee.
- Strong customer service skills with the ability to engage positively with customers.
- Strong demonstrable knowledge of coffee quality and understanding of extraction theory, brewing practices, workflow management.
- Excellent time management skills to effectively prioritize tasks during peak hours.
- Good people skills and ability to work with many people with different skill and knowledge levels.
- Ability to work well in a team-oriented environment while also being self-motivated.
- Flexibility to work various shifts, including mornings, evenings, weekends, and holidays as needed.

Join us in creating memorable experiences for our customers through exceptional coffee and service

Pay: $20.50-$22.50 per hour

Additional pay:

- Overtime pay
- Tips

**Benefits**:

- Casual dress
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Weekends as needed

Work Location: In person