Current jobs related to Field Service Technician - Burlington - R2 Gaming

  • Field Technician

    2 weeks ago

    Burlington, Canada Field Tech Solutions Full time

    Field Tech Solutions, a leading provider of contract services in the telecommunications sector, is actively seeking dedicated cable and fiber technicians to join our esteemed team. We have openings available in various provinces, offering ample opportunities for growth and development. If you are eager to make a meaningful contribution to our team, we will...

  • Field Service Technician

    2 weeks ago

    Burlington, Canada Easy Desk Solutions Inc Full time

    Easy Desk Solutions is an information technology services company that specializes in providing just-in time technical services. EDS strives to provide high quality technical services with concentrated focus on payment of service (POS) system, desktop and laptop support. We focus on services such as Break and fix, IMAC (Installs, Moves, Adds and Changes),...

  • Field Service Technician

    17 hours ago

    Burlington, Canada Compresseurs Québec Full time

    **ReapAir Compressor Services** is an Inter-Power Group division located in Burlington, Ontario. Specialized in Industrial Compressors and its components as well as service and maintenance, we provide compressed air solutions and peace of mind to our customers. For many of our customers, our field technicians are the face of ReapAir Compressor Services. As...

  • Forklift Field Service Technician

    1 week ago

    Burlington, Canada Yale Industrial Trucks Inc. Full time

    **Forklift Field Service Technicians** YIT an Alta company, is currently hiring **Forklift Field Service Technicians/ Mechanics **for the Guelph and Milton area (separately), and reporting to our **Burlington, ON** branch. This position is first shift, M - F, and hourly (no flat rate!). Field Technicians are provided a company service van, which is...

  • Field Service Technician

    2 weeks ago

    Burlington, Canada Marmon Industrial Water Limited Full time

    Marmon Industrial Water Limited Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent. **Marmon Industrial Water **designs...

  • Field Service Technician

    2 days ago

    Burlington, Canada Sitech Eastern Canada Ltd Full time

    **Benefits**: - Company pension - Dental care - Disability insurance - Extended health care - Life insurance - On-site parking - Stock options - Vision care Hourly Wage $26.00 This position reports directly to the Service Manager. The following summarizes some key elements of the role. **Field Service Technician**: - Participate in safe workplace...

  • Wind Field Service Technician

    56 minutes ago

    Burlington, Ontario, Canada Integrated Power Services Full time

    Are you a hands-on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Field Service Technician to join our team. In this role, no day will be the same. You'll troubleshoot, repair, and maintain equipment while delivering top-notch service to our customers. You'll be able to work alongside some of the best...

  • Field Service Technician- Trainee

    4 days ago

    Burlington, Canada Fike Corporation Full time

    Field Service Technician - Trainee Fike Corporation, a rapidly growing international manufacturer of pressure relief, explosion protection, fire suppression and detection equipment, has an opportunity for a Field Service Technician - Trainee position. Fike is a privately held business located in Blue Springs, MO with over 400 employees locally & over 1,200...

  • Heavy Equipment Field Service Technician

    2 weeks ago

    Burlington, Canada Liebherr-Canada Ltd. Full time

    This position is for skilled technician's in the Greater Burlington Area looking to take their career to the next level with Liebherr! As a Heavy Equipment Field Technician you will be working within our Earthmoving products division to repair, troubleshoot, overhaul and maintain equipment in the construction and allied services...

  • Heavy Equipment Field Service Technician

    2 days ago

    Burlington, Canada Liebherr-Canada Ltd. Full time

    This position is for skilled technician's in the Greater Burlington Area looking to take their career to the next level with Liebherr! As a Heavy Equipment Field Technician you will be working within our Earthmoving products division to repair, troubleshoot, overhaul and maintain equipment in the construction and allied services sector. **Please note this...

Field Service Technician

2 hours ago

Burlington, Canada R2 Gaming Full time

The Field Technician is responsible for planning and executing technical services in the field. A focus on customer service, exemplary project execution, organizational skills as well as first rate customer satisfaction are primary requirements for this position. Upholding the R2 Gaming customer centric philosophy and service levels is the key goal and mantra for this position. This customer-facing role will require an individual who can be the face of the organization. This is a part-time contract position with the potential to transition into a full-time role based on performance and business needs.

This role requires a multi disciplined individual who is willing to adapt to meet business needs and exceed customer expectations.

**Duties and Responsibilities**:

- Serves as customer contact on technical and service-related issues by addressing inquiries and resolving issues related to gaming equipment in a professional and timely manner.
- Provides technical support to customers - helps customers to resolve issues over the phone or on site. order/replace the faulty parts to resolve field related issues in a timely manner. Provide documentation to customers as needed.
- Responsible for the proper maintenance, repair and installation of Casino equipment and ensure all equipment and repairs comply with regulatory standards and internal policies.
- Performs advanced troubleshooting to identify, resolve, and provide analysis on products. Educate customers on game functionality
- Perform regular preventative maintenance and equipment upgrade on gaming and related equipment.
- Plan, execute, and close field projects with great accuracy, attention to detail
- Proactively communicate project planning and status to all stakeholders
- Utilize and maintain all service records and project documentation in the R2 field service CRM
- Able to obtain and maintain licensing with regulatory bodies, such as the Alcohol and Gaming Commission of Ontario (AGCO)
- Diagnose, upgrade, and repair electronic sub-assemblies and peripherals at the component level.
- Willing and able to travel across Canada with little notice, potential extended periods and must be able to travel by air any day of the week
- G or equivalent licensed with clean record and own transportation
- Manage and track parts inventory to support equipment in the field and depot repair. Support the Depot department as required
- Other duties as required to support current or new business ventures.

**Qualifications**:

- Experience: Proven experience as a Field Service Technician or in a similar role, preferably within the casino or gaming industry.
- Technical Skills: Strong knowledge of gaming machines, slot systems, and electronic equipment.
- Problem-Solving: Exceptional troubleshooting skills with the ability to resolve issues efficiently under pressure.
- Communication: Excellent verbal and written communication skills; proficiency in French is highly preferred.
- Flexibility: Ability to work irregular hours, including evenings, weekends, and holidays, as required by casino operations.
- Education: High school diploma or equivalent; technical certification or degree in a relevant field is a plus.

**Preferred Qualifications**:
Fluency in French and English.

R2 Gaming is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Job Types**: Full-time, Permanent

Pay: $25.00-$35.00 per hour

Work Location: In person