Counter Sales Representative

Are you passionate about delivering outstanding customer service and looking for a unique opportunity to grow your career in sales and distribution? Join Comco’s Horizon branch as a Counter Sales Representative and become the key point of contact for customers ordering and picking up their orders at the CNRL Oil Sands site.

This position will work a rotating shift of 7 days on 7 days off (averaging arrangement applies), shift 6:00 AM - 6:00 PM. Night shift could occur during a turnover. Flights will be provided to site from two central locations, Edmonton and Calgary. Camp accommodations are provided.

**What You’ll Do**:

- Greet and assist walk-in customers in a professional and friendly manner
- Verify and process customer orders for accuracy and timely pickup
- Provide product knowledge and support to ensure customer satisfaction
- Accurately pick, pack, and stage customer orders in a timely and efficient manner
- Operate a forklift to move and load product
- Safely operate a company truck to pick up inventory and deliver orders to customers on-site
- Perform inventory checks, monitor stock levels, and support counts and stock adjustments
- Assist with returns, exchanges, and resolving product-related issues
- Verify and scan MTRs (Mill Test Reports) and ensure proper documentation is attached to orders
- Participate in general housekeeping and keep the counter and warehouse area clean, organized, and safe
- Support on-call requirements and occasional overtime as needed
- Follow all Comco, CNRL, and site-specific safety protocols and procedures

**What You’ll Bring**:

- 1-2 years of inside sales or customer service experience, ideally in a wholesale or industrial distribution setting
- 3-5 years of related warehouse or manufacturing experience
- Valid Class 5 driver’s license with a clean abstract and ability to operate a company truck on-site
- Forklift experience is an asset
- Must be physically fit, capable of carrying and moving product and/or supplies of 50lbs
- Knowledge of safe lifting and handling techniques
- Strong communication, organizational, and multitasking skills
- Proficiency in Microsoft Office and general computer use
- Knowledge of carbon steel or industrial products is an asset
- Using adequate and suitable safety equipment, including Personal Protective Equipment (PPE)
- Must be eligible for site access at CNRL Horizon (i.e., not currently banned or restricted from the site)
- Legally entitled to work in Canada

**What We Offer**:

- Competitive compensation
- Fly-in/Fly-out from Edmonton or Calgary (if 300 km outside of site)
- Bussing provided from Fort McMurray to site
- Camp accommodations with lodging and meals provided (if residence outside of 85 km of site)
- Supportive team environment on a high-profile oil sands site
- An excellent opportunity for growth in sales and customer service
- 100% Employer paid = Extended Health Care, Dental Insurance, Vision Care, Travel Insurance, Basic Life and AD&D Insurance, Short Term Disability, and Employee & Family Assistance Program (EFAP)
- Pension plan and employee share purchase plan
- Paid vacation time

**Company**:
Comco Pipe & Supply Company (Comco), a division of Russel Metals Inc., has grown to be one of the largest industrial carbon steel pipe, fittings, and flange companies in North America. We specialize in the supply & distribution of pipe & fluid handling products to the energy, construction, manufacturing, pulp & paper, and mining industries.

We are an organization that is committed to the principles of Employment Equity, which includes maintaining a fair, equitable, and diverse workforce.

**Job Types**: Full-time, Permanent

Pay: From $32.00 per hour

Expected hours: 84 per week

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- On-site gym
- Paid time off
- Tuition reimbursement
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 12 hour shift
- Overtime

Application question(s):

- Are you able to wear the following Personal Protective Equipment: hard hat, safety glasses, steeled toed boots, coveralls, and gloves?
- This position is located on the Horizon Oil Sands, and requires you to work for 7 days straight for 12 hour per day. Do you consent?

**Experience**:

- Inside sales: 1 year (preferred)
- Shipping & receiving: 2 years (required)
- Warehouse distribution: 2 years (required)

**Language**:

- English (required)

Licence/Certification:

- Class 5 Licence (required)

Work Location: In person

Application deadline: 2025-05-30
Expected start date: 2025-06-09