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In-home Telecom Technician

2 weeks ago

Nanaimo, Canada Driftwood Communications Ltd. Full time

Nanaimo, BC

Permanent, Contract, Full-time

Since 1996, Driftwood Communications has been forging their way into the telecommunications field across Western Canada, developing first-in-class turnkey solutions, delivering on time/on budget solutions with a client-first approach. The telecom industry is exploding with opportunities, and we want to hire the best folks to move ahead with us.

We encourage you to explore our Driftwood Communications website to learn more about us at Driftwood Communications - Turnkey Telecommunications Solutions Provider

**_In this role, you will: _**
- Provide exceptional customer experience in all inter-actions, in a polite professional courteous manner
- Install all equipment and cables with due diligence and pride in workmanship
- Educate customers on the full functionality of their new products and services
- Promote and sell new products and/or services to customers where appropriate
- Drive with care and attention and follow all posted signage enroute to complete calls
- Provide an overview of the work scope for the customer if available before proceeding to complete installation
- Handle with care and be accountable to maintain all company tools, equipment, and vehicles, including the customers residents’ premises
- Having flexibility to work later than scheduled to complete work orders that are in high demand for installation or resolution.
- Always being Safety Conscious and able to adhere to an intensely structured safety program
- Experience operating everyday hand tools safely and confidently
- Maintain a valid BC Class 5 driver’s license and provision of a clean driver’s abstract (within the last 6 months)
- Physically fit enough to lift and carry 70lbs
- Can perform duties in many challenging environments including outdoors and from heights
- A strong technical aptitude and general interest in the field; must enjoy working with technology
- Excellent communication skills, both written and verbal
- Self-organized with the ability to prioritize and balance workloads without oversight
- Safety Conscious Attitude with a Customer Focus Personality
- Must be legally entitled to work in Canada
- Exceptional cleanliness and high organizational standards
- Previous experience working in an outdoor environment independently
- A strong technical aptitude, able to work with ladders, tools, and mínimal supervision
- Working at heights is a MUST and installers must be comfortable with ladder handling
- Ability to manage a physically demanding position which involves sitting, standing, bending, climbing, lifting, and working at heights
- Previous experience with TELUS or Shaw is an asset
- Strong verbal and written communication skills
- Strong computer skills
- Must be willing to travel to various locations from time to time
- Self-motivated, ability to prioritize and organize workloads
- Minimum of 1 years’ experience in the industry
- Criminal Background check and a Drivers Abstract will be required upon hiring

**_Having the following Safety Certifications will be considered an asset_ (_but not necessary_)**:

- Aerial Lift certificate
- WHMIS and Power Awareness certification are assets
- Defensive driving certification
- First Aid Level 1
- Traffic control, TCP/TMP

**Driftwood Communications supports the safety and wellbeing of employees by offering**:

- Full-time positions
- Competitive compensation package
- Comprehensive benefit package
- On-going training and development
- Employee Assistance Program (EAP)
- LOA + accommodation provided for overnight travel

**Culture and Values**
- We believe our employees are the backbone of our organization
- We committed to maintaining a friendly, inclusive, and safe environment
- We are deeply committed to providing career development opportunities
- We are willing to do what it takes to properly support our employees and by extension, the telecommunications industry

If you are looking to step up in your telecom career or are on the hunt for an exciting NEW career, then we may just have what you are looking for.

**Salary**: $31.00-$41.00 per year