Customer Service Associate

1 week ago

Sussex, Canada Kent Building Supplies Full time

**CUSTOMER SERVICE ASSOCIATE**
**Are you looking to grow your career and knowledge in a fast paced, friendly, safety-oriented environment? Are you up for the challenge of elevating the customer experience through providing the best solution as a trusted partner for our customers?**
We are currently looking for a Full Time **Customer Service Desk Associate** to work in a fast-paced retail environment who is available to work flexible shifts: weekdays, evenings, and weekends. This position will be for our Kent store at 66 Lower Cove Road, Sussex, New Brunswick.
This position requires interacting with customers and managing all transactions efficiently and accurately while working with our computerized system.
**What will you do**:

- Process customer transactions, sales, and refunds through cash registers
- Operate scanners and credit card/debit card terminals
- Provide excellent customer service
- Collect payments and bag purchases for customers
- Keep the checkout area clean and orderly
- Maintain front end department merchandise
- Answer front desk phone and directing calls
- Assist other departments and functions as required
- Learn and operate the applicable computer system (D365) used to process orders

**What you will bring**:

- Strong mathematical skills and basic computer system knowledge
- Ability to work independently in a fast-paced environment
- Customer satisfaction-oriented
- Strong communication and time management skills
- Problem solving and decision making
- Experience as a Retail Cashier is an asset
- Ability to handle moderate physical demands: standing for 4 hours, lift medium size merchandise if required up to 50 lbs.

**What we offer**:

- A safe work environment
- Wellness program
- Scholarship and Bursaries
- Employee and Family Assistance Plan
- Employee discount
- Health and Dental Benefits
- RRSP contribution
- Continuous learning and Career advancement
- Company Profile:*

Kent is the largest retail building supply chain in Atlantic Canada. Our mission is to be the best source of home improvement products through superior service, quality products and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values.*
**We employ over 3700 people and work hard to increase our market share through strategic investment in training and technology. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of the Independent Lumber Dealers Co-operative which ensures our great product selection and pricing.**

*

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