Service Technician

**Position Summary and Job Magnitude**

The Service Technician must ensure that the entire building is in safe and good working order at all times. This includes a combination of general labour, preventative maintenance tasks and daily repair requisitions.

**Essential Functions and Basic Duties**
- Attending to any work orders provided to you by the Service Manager or Leasing staff in a timely manner, and informing them once the job has been completed
- Assessing interior and exterior of properties and buildings to see if there are any issues needing to be addressed
- Addressing any minor plumbing issues
- Addressing any minor HVAC issues
- Addressing any appliance repairs
- Repairing any door, frame or trim damages
- Ability to paint and patch properly throughout the buildings
- Removing snow from all sidewalks and parking lots as required including holidays and weekends, with the use of snow blowers and Bob Cat machinery
- Landscaping the property during the summer months with the use of lawn mower and other landscaping tools as required
- Removal of any trash noticed throughout the community
- Assisting with any quarterly or monthly inspections
- Attending any staff meetings as required
- Other duties as assigned

This role can be strenuous and requires the individual to be in good physical condition. Physical demands include:

- Climbing ladders
- Moving appliances and furniture.
- Repetitive lifting of up to 50lbs
- Cardio vascular endurance for tasks such as snow removal and climbing stairs
- Working in confined spaces, including lying on their side or working on their knees for up to 30 minutes
- Ability to grip and manipulate basic hand tools and parts
- Hand dexterity and fine motor skills for working with small parts.
- Repetitive reaching or working above their head
- Majority of the working day spent standing conducting repairs and maintenance

Health & Safety
- Works in compliance with the provisions of the OHSA, regulations and internal policies and procedures and reports any contraventions to their supervisor.
- Uses or wears the equipment, protective devices or clothing that Integris Student Living requires.
- Reports to the appropriate supervisor(s) any hazards, missing or defective equipment or protective device which could endanger any person.
- Does not engaging in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct.
- Reports any risks or potential risks of violence or harassment encountered in the workplace immediately to supervisor.
- Knows, understands and implements safe work practices and procedures and employs established rules and procedures for handling materials, equipment and processes (e.g. Reporting unlabeled containers, using proper lifting techniques, etc.)
- Requests that worn out or defective equipment be replaced, when appropriate.
- Uses equipment and materials only in the manner intended.
- Reports any injuries, incidents and unusual conditions immediately to supervisor.
- Inspects the work area and equipment daily and reports any hazards immediately to supervisor.
- Attends all required health and safety training programs (e.g. WHMIS, orientation), and applies knowledge to daily operating procedures at Integris Student Living.

**Performance Measurements**

Performance will be primarily measured on the following factors:

- Initiative
- Inter-Personal Skills
- Customer Service
- Reliability
- Communication
- Skill & Knowledge
- Adaptability & Flexibility
- Organizing & Planning
- Overall Performance
- Health & Safety Responsibilities

**Qualifications**

Education: High School Diploma or equivalent

Skills/Abilities: Must possess excellent oral and written communication skills
- Must possess basic computer skills
- Must possess the ability to understand and adhere to policies and procedures
- Must possess basic math skills
- Must be punctual and dependable as hours may vary and include weekends and holidays

Experience Required:
At least three years of related experience which includes HVAC, plumbing and electrical.
- Certificate of Trade is considered an asset