Career Specialist

**SUMMARY**:As part of Employment Services (ES), the Career Specialist will assist individuals with their employment goals and job search who are deemed appropriate for assisted services. Under the job search component of Assisted Services, individuals would access individual assistance in career clarification, goal setting, skills and interest assessment, interview and employment preparation. The Career Specialist may also provide Job Retention assistance, for those clients who need additional coaching and mentoring in order to maintain employment or to make the next step on their career path. The incumbent of this position may be required to provide part or all aspects of the Assisted Services model.

**DUTIES & RESPONSIBILITIES
**Job Search**

Facilitate structured and customized supports to individuals in a group and/or individual setting

Provide career exploration, identification and clarification of interests, abilities, skills, education and experience as it relates to short and long-term career and employment goals

Facilitate orientation to the workplace, expectations of employers, rights and responsibilities of employees and Canadian workplace culture

Ability to effectively manage client caseload and m aintain case notes and documentation in relation to all client correspondence in a timely manner

Provide counselling and coaching in life skills that support successful employment

Support individuals for disclosure of disabilities that may affect employment participation

Provide support to clients in assessing their qualifications against job requirements

Provide information about and access to professional accreditation, language credentials and prior learning assessments

Support mentoring and coaching during the job search process

Provide support with referral and access to other services including, but not limited to education and training

Provide assistance to clients who require enhanced supports such as, Mentoring, Placement & Incentives and or with job retention

**Additional Duties and Responsibilities**

Develop and offer Itinerant Employment Services within the local catchment area to new and existing partnerships

Maintain up-to-date information on local labour market, community resources & referral protocols

Utilize the CaMS - EOIS, CaseFlo and internal (CETRA) case management systems for tracking clients, conducting follow up and recording activities

Maintain case notes and documentation of client engagement, progress of completion of action items from individualized Employment Action Plan (EAP) and documentation of client progress and results

Provide assistance to both Resource and Information and other areas of the ES delivery model as required

Ability to continue operations under a Remote Delivery Model as required
- University Degree or College Diploma in a related discipline
- Minimum of 2 years’ demonstrated experience in some or all aspects of Job Search, Job Placement and Incentives or Job Retention including employment/coaching
- Experience in delivering outcome-based employment services
- Experience with MLITSD’s Case Management System (EOIS CaMS)
- Knowledge of Ministry Delivered Programs and related guidelines for administration (i.e. Better Jobs Ontario)
- Minimum of 2 years' experience facilitating job search related sessions with knowledge of current job search techniques and assessment tools in a group setting to adult learners
- Ability to learn new technology tools such as the Achev’s parallel data management system (CETRA) and WCG's case management system (CaseFlo)
- Demonstrated knowledge of LMI, job search techniques and recruitment and community resources, programs and services
- Demonstrated ability to work with diverse groups - including adults, youth, newcomers to Canada or other groups with specialized needs

**Additional Requirements**
- Excellent interpersonal, communication and teamwork skills
- Experience working in a fast paced and outcome-based environment
- Goal oriented, highly organized, flexible and adaptable
- Superior time management skills
- Advanced skills in computer technology including Microsoft Office (Word, Excel, PowerPoint and Outlook) and on-line employment tools
- Ability to deliver services in both official languages (English/French). Knowledge of other languages is considered an asset
- Ability to administer and interpret Level B tests /psychological instruments, Personality Dimensions, MBTI, COP System or Life Skills Certification would be an asset
- Ability and willingness to work evenings, weekends or split shifts as necessary