Host - The Guild

2 weeks ago

Calgary, Canada The Guild Full time

Company Description

Located in the historic Hudson’s Bay building in downtown Calgary, The Guild is open for all-day dining, drinks and private events. Spanning two floors and featuring one of Calgary’s largest patios, The Guild is a nod to the guildhalls of the past, which served as meeting places for artists and merchants.

**What’s in it for you?**
- Gratuity Sharing
- Discounted gym membership and Employee Assistance Program
- 50% Dining Discount for all O&B locations
- Employee Referral Program
- Training and development opportunities
- Access to Health, Dental and Visions benefits with Enhanced Mental Health Coverage

**Job Description**:
Our Hosts create a positive guest experience They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. They share with Guests their passion for food, beverage and hospitality. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.

**Core Values**
- You are passionate and articulate about food and beverage
- You value relentless innovation and kick-ass creativity
- You value positivity, honesty and respect
- You aim to leave lasting, positive impressions on every guest through intelligent, enthusiastic and emotional service.

**THE DAY to DAY**
- You warmly greet guests and effectively manage restaurant flow to maximize seating capacity.
- You have a proven ability to make decisions and empower others.
- You take ownership and communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant.
- Your escort guests to their table, engaging them in conversation and seat them accordingly.
- You are accurately take and confirm reservations over the phone and in person, modify guest status in Open Table.
- Develop a briefing sheet before each shift that will inform co-workers of shows/concerts, special events and NBs.
- You we are fanatical about cleanliness and so are you
- Know all table numbers and maintain awareness of which servers are in each section.
- You're a team player and open to other duties as assigned or required.

**Qualifications**:

- High attention to detail
- Ability to remain calm under pressure while working in a fast-paced environment
- Organizational skills and ability to multi-task
- Strong verbal and written communication skills
- Ability to maintain a level of professional urgency and momentum
- Ability to remain standing for long periods of time
- Minimum 1 year restaurant experience

Additional Information
**Oliver & Bonacini's Diversity Commitment**

**At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.

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