Customer Service Manager

2 days ago

Mount Forest, Canada Scotiabank Full time

Requisition ID: 201596 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who will lead and support our Customer Experience Associates, while championing Scotiabank’s core values and culture. **Is this role right for you? In this role you will**: - Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates - Build strong customer relationships and deliver excellent customer service - Acts as the Officer in Charge (OIC) for the branch as required, managing any emergencies, customer escalations, etc. - Contributing to the overall success of the branch by identifying opportunities to enhance the customer experience - Act as a change management lead by assisting with the implementation of new policies and procedures **Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have**: - Excellent leadership skills, able to coach and develop your team - Strong customer service skills - Previous experience managing a team of employees (including coaching, leading, and scheduling the team) is a strong asset - Excellent communication skills - Availability to work a flexible schedule - Previous banking experience is a strong asset - Strong technical skills, able to promote and demonstrate the use of digital/self-service banking options **What’s in it for you?** - The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. - A rewarding career path with diverse opportunities for professional development - An organization committed to making a difference in our communities - for you and our customers. - You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development. - A competitive compensation and benefits package. Location(s): Canada : Ontario : Mount Forest || Canada : Ontario : Hanover || Canada : Ontario : Holstein Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

  • Customer Service Representative

    2 weeks ago

    Mount Forest, Canada Salaamart Full time

    **Job Summary** We are seeking dedicated and enthusiastic Customer Service Representatives to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and handle inquiries with professionalism will be key to ensuring customer satisfaction. We are...

  • Customer Service Representative

    2 weeks ago

    Mount Forest, Canada BMO Financial Group Full time

    201 Main Street Mount Forest Ontario,N0G 2L0 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    22 hours ago

    Mount Forest, Ontario, Canada Salaamart Full time

    Job SummaryWe are seeking a dedicated and enthusiastic Customer Service Representatives to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and handle inquiries with professionalism will be key to ensuring customer satisfaction.Office...

  • Customer Service

    3 days ago

    Mount Forest, Canada Wilson Storage Full time

    **Customer Service (Front Desk)**: - Provide detailed information about self-storage, equipment rental, and mechanical services. - Process customer bookings, payments, contracts, and invoices accurately. - Address and resolve customer inquiries or concerns promptly and professionally. **Operational Support**: - ERS: Coordinate equipment rentals, including...

  • Service Technician

    5 days ago

    Mount Forest, Canada Maple Lane Farm Service Full time

    **About us** Maple Lane is a farm equipment dealership that provides equipment and technology solutions that fit the individual needs of today’s farmers, allowing them to realize the growth and harvest that feed the world. Maple Lane provides industry leading brands like Fendt, Massey Ferguson, Gehl, and Manitou. We support our customers by providing...

  • Customer Service/ Paint

    2 days ago

    Mount Forest, Canada Young's Home Hardware Full time

    Young's Home Hardware is currently looking for an outgoing individual to add to our Team. We are looking for a friendly, energetic, customer service-oriented associate that is detail orientated and personable. **Responsibilities**: - Provide outstanding customer service while assisting customers in locating products - Assist in stock duties. filling...

  • Customer Service Representative

    7 days ago

    Mount Forest, Canada Scotiabank Full time

    Requisition ID: 201309 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our...

  • Customer Service Representative

    7 days ago

    Mount Forest, Canada Scotiabank Full time

    Requisition ID: 194044 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our...

  • Customer Relations Representative

    2 days ago

    Mount Forest, Canada Yardistry Limited Full time

    Yardistry has been a leader in designing and manufacturing premium outdoor products. It started with a DIY gazebo kit and has since evolved into a full suite of shelters extending your outdoor living space. Yardistry provides creative and beautiful solutions to bring your backyard dreams to life. As the primary point of contact for our customers, each...

  • Service Advisor

    23 hours ago

    Mount Forest, Canada Tirecraft Full time

    Service Advisor Superior Tirecraft, Mount Forest Tirecraft Ontario is a proudly Canadian owned and operated expert in tires and automotive services.  We are searching for a motivated Service Advisor, are you ready to be the driving force behind exceptional service?  Join our team as a Service Advisor and experience the thrill of connecting customers with...