Manager, Case Management Research Project

**MOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh (Squamish), sel̓íl̓witulh (Tsleil-Waututh), xʷməθkʷəy̓əm (Musqueam), qiqéyt (Qayqayt), sc̓əwaθən məsteyəx (Tsawwassen), kʷikʷəƛ̓əm (Kwitwetlam), q̓ic̓əy̓ (Katzie), qʼʷa:n̓ƛʼən̓ (Kwantlen), SEMYOME (Semiahmoo) and Matsqui nations where we are privileged to carry out our mission.**

**WHY YOU SHOULD WORK WITH US**:
MOSAIC is one of Canada’s largest settlement non-profit organizations. Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC. For the past 45 years, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals. We have been recognized in the 2019 List of Best Workplaces in Canada (100-999 employees), the 2020 list of Best Workplaces Managed by Women and 2021 List of Best Workplaces in Canada (100-999 employees) by the Great Place to Work® Institute. Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.

**JOIN OUR TEAM**

We are looking for a motivated Manager, Case Management Research Project to join our Settlement team

**POSITION FUNCTION**:
Under the supervision of the Senior Manager, the Manager, Settlement Case Management Research Program manages the proposed research program which aims to test existing Settlement Case Management interventions and produce an evidence and outcome-based Settlement Case Management service model.

The new interventions will benefit vulnerable newcomers including Government Assisted Refugees (GARs), Privately Sponsored Refugees (PSRs) and Newcomers with complex and multiple barriers.

The project will maximize its rigour and credibility by partnering with settlement organizations in B.C. that provide settlement case management programs, as well as with Dr. Miu Chung Yan from the University of British Columbia.

**KEY DUTIES AND RESPONSIBILITIES**:

- Manages all aspects of programs including contractual obligations set out by funders such as outcomes/outputs, reporting, and evaluation in collaboration with the Community Based Researcher
- Works closely with community partners/subcontractors to support and promote implementation of the research project and collaborative initiatives
- Manages financial aspects of contract including budget planning, monitoring of program expenditures, financial statements, and variances
- Coordinates, plans, and facilitates inter-agency meetings including working groups
- Hires, trains, supervises administration staff as needed

**QUALIFICATIONS**:

- Must be knowledgeable about Government-funded programs, staff supervision, community development practices and programming (with an emphasis on capacity building and coordination), financial management, and human resource management.
- Bachelor’s Degree in Research, Social Work, Psychology, Human Development (Family Studies and Related Services), or a degree or diploma in a related field, or the equivalent combination of 5 years settlement work experience and formal academic coursework.
- Able to build relationships with stakeholders
- Able to work with people from diverse backgrounds and at different levels throughout the organization
- Able to work independently and lead a team
- Able to work with multiple delivery partners
- Skilled in conflict resolution, cross-culture communication, community development, marketing, presentation, public speaking, research and analysis.
- Organized and able to set priorities and meet deadlines.
- Tactful, discrete, diplomatic, patient, flexible

**HOURS**:
part-time, 24 hours/week

**BENEFITS**:

- A competitive benefits package is provided with contracts of at least 1 year in length and which offer a minimum of 17.5 hours of work per week_.

**DEADLINE**:
Until position is filled

**IMPORTANT NOTES**:

- Before applying, you must be legally permitted to work in Canada through citizenship or permanent resident status. If you have a work permit, please ensure that it allows you to work for the duration of this position.
- We are committed to creating a safe and healthy working environment for our employees. MOSAIC employees are expected to adhere to several policies and procedures such as _Right to a Respectful Workplace_, _Code of Conduct_, and _COVID-19 Vaccination_.