Patient Service Representative
2 weeks ago
We are looking for an enthusiastic and organized Patient Service Representative to join our medical practice.
A Patient Service Representative’s responsibilities include various activities related to patient intake, such as greeting patients or verifying information supplied by them.
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
Ultimately, you will work directly with patients and our medical staff to answer any questions they may have about treatment options or insurance coverage.
**Responsibilities**:
- Update and verify patient information at every visit
- Assist patients with filling out patient history forms, consent forms and payment contract forms
- Receive and process cash and credit card payments for medical services rendered
- Review patient accounts, identify delinquent accounts and collect overdue payments
- Answer, investigate and/or direct patient inquiries or complaints to the appropriate medical staff member
Requirements and skills
- Proven work experience as a Patient Service Representative or similar role
- Knowledge of medical terms and practices
- Professional manner and appearance
- Strong interpersonal and communication skills
- Meticulous attention to detail
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access)
- High school diploma or equivalent preferred
Tipo de puesto: Tiempo completo, Medio tiempo, Indefinido
Horas de medio tiempo: 40 por semana
Salario: A partir de $23,00 la hora
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