Bartender

Bartender

The Walper Hotel - JDV by Hyatt

Part-Time

**Company Vision**:
An iconic, contemporary, landmark property, we provide our guests with authentic, memorable experiences by offering uncompromising service and ultimate comfort.

**Who we are**:
Fusing modern comforts with timeless charm, The Walper Hotel is a cornerstone of downtown Kitchener, and the newest member of the JDV collection of Hyatt hotels. We are a part of a vibrant community that includes coffee bistros, restaurants and pubs, art galleries and museums which is easily accessed via car/public transport. We are a team that works together, supports one another, and has a voice in our organization. We are part of a company that strives every day to be the best, that focuses on offering guest experiences of the highest quality, and that seeks to foster a fun, collaborative work environment, rich with opportunities for growth and development.

**Who you are**:
We’re looking for energetic, genuine individuals who thrive on authentic interactions with all types of people. We care deeply about connecting the dots to make our guests’ time with us as memorable as possible.

**What’s In It For You**
- Training and development opportunities
- Staff dining discount at any of our outlets
- Discounted stays within the Hyatt family of hotels across the world
- Becoming part of a family-friendly atmosphere

**Primary Duties & Responsibilities**
- Create a memorable guest experience through interaction and adherence to the steps of service
- Knowledgeable of all food and beverage items in order to make recommendations
- Answer questions about food, beverages, wine and other restaurant/hotel functions and services
- Ensure accuracy when entering information into the POS system
- Utilize seat-specific ordering so to not auction food when it is delivered to the table
- Ensure guests are satisfied with their food, beverage and service
- Communicate beverage descriptions, specials and information to guests and team members
- Maintain a clean and organized bar area or table section
- Be aware of any special requests, inclusive of guest allergies
- Follow all food and beverage safety standards and systems
- Other duties as assigned or required
- Desired Qualifications
- A great smile and natural passion for engaging with people
- SmartServe certified
- Passion for food, beverage and providing excellent customer service
- Ability to multi-task
- Strong oral and written communication skills
- What’s in it for you
- Training and development opportunities
- Staff dining discount
- Discounted stays within the Hyatt family of hotels
- Becoming part of a family-friendly atmosphere

**Working Conditions**
- Shifts are scheduled within a seven-day period. A shift may be assigned at any of the following times: early morning, day and/or evening, weekends, and holidays as determined by business requirements. On this basis, flexibility and cooperation is required.
- Work is primarily inside - air-conditioned in the summer, heated in the winter. During both seasons, service and supervision may be required outdoors.
- Last-minute changes in business volume: including additional business, last-minute change in specifications, and or cancellations, may in turn result, in a shorter shift or extended shift, and/or additional shifts.

**Job Types**: Part-time, Permanent

**Benefits**:

- Discounted or free food
- Flexible schedule

Schedule:

- 8 hour shift

**Experience**:

- serving: 1 year (preferred)
- bartending: 1 year (preferred)

Work Location: In person