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Dispatcher

2 weeks ago

Brampton, Canada CLI EXPRESS LTD. Full time

Overview:
**Duties**:

- Assist customers with order placement, tracking, and product inquiries
- Process orders accurately and efficiently using our data entry systems
- Collaborate with the supply chain team to ensure timely delivery of products
- Coordinate with freight carriers for shipping and receiving logistics
- Maintain a high level of phone etiquette while assisting customers
- Type correspondence, reports, and other documents as needed
- Familiarity with transportation management systems to optimize shipping routes

**Requirements**:

- Proven experience in customer service or a related field
- Excellent data entry skills with attention to detail
- Proficiency in phone systems and customer service software
- Knowledge of supply chain operations is a plus
- Familiarity with load link, Expert board, DAT
- Understanding of freight logistics and shipping/receiving processes
- Strong communication skills and ability to handle high call volumes effectively

Join our team as a Customer Service Representative to make a difference in customer satisfaction while utilizing your skills in communication, data entry, and supply chain knowledge.

Pay: $16.55-$20.00 per hour

**Benefits**:

- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- dispatching: 1 year (preferred)

Work Location: In person