Reservation Agent
10 hours ago
Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
**Work setting**:
- Corporation or company ticket office
**Tasks**:
- Attend to other financial transactions, such as plane tickets and travel insurance
- Calculate cost of travel and accommodations
- Recommend suitable products
- Manage difficult situations with customers
- Perform general office duties
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Attend to cancellations and schedule changes
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs
**Area of specialization**:
- Sales
**Personal suitability**:
- Client focus
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
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