Supplement Advisor

1 week ago

Oshawa, Canada Supplement King Oshawa Full time

**Supplement Advisor**
**Job Profile**
**The Supplement Advisor role is the foundation of our store experience. Your daily commitment to the below job criteria creates and upholds the standard of how customers view our brand and business. We rely on YOU to make Supplement King a welcoming and goal-oriented environment that is a safe and inclusive space for all customers.**

**The Supplement Advisor responsibilities includes but is not limited to the following**:
**Customer Experience**
- Executing the **SK Experience** and **Shop by Goal**:

- Ensuring the store cleanliness is always upheld to a superior standard
- Fluent with all online order types and how to use the supplementking.ca website
- Completing customer Returns and Price Matching
- Understanding and able to communicate our SK Everyday Value Programs ( Free Over $125, Free

Over $40 and Everyday Mix n Match)
- Understanding and able to communicate our SK Loyalty Programs (Royalty Rewards, Elite, Military and GoodLife 15%)

**Staff Culture**
- Understanding our Brand DNA, Brand Guidelines & our Policies and Procedures
- Daily use of SCOOP platform
- Attending Monthly Staff Meetings

**Business Performance**
- Daily use of central communication tools
- Daily use and understanding of POS system
- Other daily tasks assigned by team lead/manager

**Merchandising/Product Knowledge**
- Understand and explain the why behind our store merchandising plan
- Ensuring all price tags are up to date
- Daily completion of inventory counts, stock rotation and tracking short dated products
- Understand and explain our flyer items and their specific merchandising plan

**Community Involvement**
- Always representing and upholding the Supplement King brand; both online and within the local community

**Salary**: $16.00-$19.00 per hour

**Benefits**:

- Dental care
- Paid time off
- Store discount

Day range:

- Monday to Friday
- Weekends as needed

Shift:

- 8 hour shift

Work setting:

- Specialty store

**Education**:

- Secondary School (preferred)

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Serving It Right (preferred)

Work Location: In person

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