Technical Services Supervisor

**Rodan Energy** continues to experience significant growth. We are seeking a technically adept and motivated supervisor who directs technical professional, can manage complex project and is committed to enabling the clean energy transition. Our mission is Making Sustainable, Attainable

The **Technical Services Supervisor **is responsible for staff and client management. You will lead a team of highly skilled meter technicians in providing technical expertise and support to our clients, helping them optimize their energy goals. You will have overall accountability for the scheduling of all operations and engineering activities within Rodan to consistently achieve on time delivery of products and services within established timelines. Please note this position is fully in-office with no option to work remotely.

Main Responsibilities & Duties:

- Technical Support_
- Investigate, evaluate and implement new developments from technology into operations
- Analyze and interpret data from service and technical reports
- Perform pre and post field inspection of metering sites as they pertain to metering and the electrical distribution equipment
- Stay updated on related industry standards, policies, procedures and regulations (i.e. electrical code
- Supervise activities in the field and assist or lead as required
- Scheduling_
- Develop weekly and long-term production plans while optimizing field technician manpower through knowledge of capacity, resources, efficiency, and completion times
- Provide recommendations for corrective action due to delays or issues in certain aspects of the plan
- Provide support on development of program cost expenditure and analyze cost/earned ratios
- Generate, track and distribute reports for stakeholders regarding project scheduling activities with bar charts and S-curves
- Ensure that all field documentation and external forms are completed on time and accurately
- Client Management_
- Work closely with new services and customer service. (First point of contact for all customer technical and administrative enquiries)
- Team Leadership_
- Lead, motivate, and develop a team of meter technicians who are focused on distribution and transmission metering
- Foster a collaborative and positive work environment that encourages innovation and growth

**Requirements**:

- Post-secondary education in a related technical field (e.g., electrical engineering, electrical technician/technologist), or other relevant work experience.
- Background in electrical power distribution, metering, protection and control, communications, or electrical systems
- Mearie trained or experience with transmission and distribution metering
- 3+ years related work experience in a supervisory capacity
- Knowledge of OHSA, EUSA and ESA regulations, Utility Work Protection Code, WHMIS, and other applicable legislation is an asset
- Advanced computer skills (MS Office, Outlook, CRM)
- Valid driver’s license and insurance

Qualifications & Skills:

- Excellent verbal and written communication skills
- Excellent leadership and people management skills, with the ability to inspire and motivate a team
- Excellent organizational skills and the ability to handle multiple priorities in a fast-paced environment
- Ability to problem solve and provide variable solutions based on customer needs and company objectives
- Resourceful, self-starter who takes initiative to solve problems and meet deadlines
- High level of commitment to exceptional customer service and experience
- Strong attention to detail

Rodan Benefits:

- Competitive salary and bonus
- Complete benefit package or stipend and pension matching
- Rodan Energy is strongly committed to diversity and equality of opportunity, we strive to create an environment that is welcoming and inclusive for everyone.

About Rodan:
At Rodan Energy our mission is **Making Sustainable, Attainable.** As a leading North American energy services company, we deliver valuable energy solutions that help our clients reduce their energy costs and GHG emissions, facilitate electrification, and enhance power grid efficiency. For over 20 years, Rodan Energy has been developing, enabling and managing grid connected energy resources. We are a trusted solutions provider to North America’s largest energy users, power producers and utilities.

Note: As part of the initial recruitment screening process, applicants must confirm that they are Fully Vaccinated against COVID-19.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

**Start your career here to help build a sustainable energy future**

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