Vice President, Projects and Governance

**About Citco**

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

**About the Team & Business Line**:
Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Projects and Governance team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

Projects and Governance Team (PGT) is charged with providing multiple CFS Lines of Business units (Hedge Fund, CAIS, Private Equity, Real Assets, Investor Relations, Ancillary Services) with project management governance when executing initiatives that benefit the larger CFS Organization. Additionally, PGT works with other CFS Divisions (Group, Bank, CGS/Mercator, Technology) as required and where initiatives cross division lines. PGT provides project governance with a structured framework and management information reporting, allowing for timely escalation of issues and risks that impact the success of the initiatives. Initiatives will include system conversions/on-boarding (BPM, Dynamo, SDLP), achieving headcount objectives (Global Location Strategy, Headcount Forecast support), client or operational transitions, and Chief of Staff Initiatives oversight. Most initiatives cross several departments and locations, with senior leadership stakeholders.

The Vice President - Projects and Governance Team (Projects) will be a key leader in the execution of various strategic projects that support Citco Fund Services’ risk mitigation efforts. In this role, the incumbent leads and develops a team who provides project management governance to multiple initiatives as assigned by CFS Senior Leadership Team (SLT). This role ensures the timely reporting to project sponsors, SLTs and key stakeholders for each initiative, including risks, roadblocks and escalations.

The VP will ensure that new initiatives are established with the team’s agreed framework and assists the team in identifying scope and roles during the initiating of each project to ensure successful outcomes. Additionally the incumbent will manage relationships with key stakeholders for each initiative as well as with indirect stakeholders (i.e. HR, Risk, CTM, BPO), and is an escalation point as needed, lending expertise and guidance as required.

**Your Role**:

- You will oversee end-to-end execution of the team’s assigned initiatives, including scope definition, planning, reporting, tracking of milestones, issues/risk management and escalations.
- Effectively manage, coordinate and conduct meetings in person and via conference calls (i.e. WebEx)
- Ensure team owns assigned initiatives and provides a consistent, quality service to stakeholders
- Lead team in identifying key risks, developing mitigation plans, assigning owners and prioritizing issues with key stakeholders
- Create a forum for resolving escalated issues with key stakeholders (i.e. SLT) should stalemates be reached with business champions
- Ensure standardized reporting exists for each initiative as well as strategic reporting that captures the team’s overall contributions
- Lead team in identifying scope creep/change and capture using change management protocols
- Develop, mentor and coach staff providing timely feedback
- Identify tools that will support the team in delivering its services as well as training opportunities to ensure the team members are effective in their roles
- Monitor utilization of staff, projecting capacity and/or shortfalls, identifying resource requirements with business cases as needed
- Provide strategic oversight on team’s methodologies, looking for opportunities to standardize, streamline and improve the product offering

**About You**:

- You have 8+ years of experience providing portfolio and project management oversight to deliver multiple projects on time and in scope in a fast paced environment with increasing responsibility during your career and/or 8+ years of Citco operational experience including working on strategic initiatives
- Experience managing relationships with senior level stakeholders across multiple business units
- Exceptional communication skills, both written and oral, and the ability to capture a diverse audience
- Possess a strategic mindset and find motivation in creatively solving problems
- Knowledge of multiple functions in Fund Administration industry
- Strong Management and Leadership experience
- Project Management Certification (PMP or Prince II) is an asset

**Key Competencies**:

- Leadership
- Communicat