Hospitality Associate

2 days ago

Lincoln, Canada Rosewood Estates Winery & Meadery Full time

We are a dynamic and ever-changing operation, and while no two days will ever be the same, duties include (but is not limited to) the following core responsibilities:

- Providing exceptional customer service to guests on the farm and have a positive attitude
- Staffing the tasting bar and bottle shop, conducting seated tastings, providing guests tours
- Participating in event planning and execution when required
- Be familiar and comfortable with our food menu offerings and ingredients
- Bussing and polishing glassware
- Educating all guests on our history, our products (wines, meads, & honeys), and our farming and beekeeping practices
- Executing POS sales, packing and shipping of orders, and other administrative duties as directed
- Remaining active throughout the day by maintaining a clean and presentable work environment, stocking and facing shelves, and other duties as directed

We are looking for individuals with the following qualifications:

- Passionate and knowledgeable about wine, WSET or wine education is an asset but not required
- Previous experience in hospitality, food & beverage, and retail preferred
- Ability to legally work in Canada
- Self-starter and multi-tasker with the ability to perform calmly in fast-paced environments
- Good communication skills and ability to work both independently and as part of a team
- Tech savvy; previous experience with Shopify POS, Touch Bistro, Tock and/or restaurant management systems
- Ability to lift and carry 40-lbs
- Ability to stand and move for long periods of time
- Ability to adhere to safety and operational procedures
- Hold a valid Ontario driver’s license
- Smart Serve certified and **over the age of 19**:

- Must-have a soft spot for dogs and animals
- Must be able to work weekdays, weekends (including long weekends and holidays)

**Job Types**: Full-time, Part-time

Pay: From $18.00 per hour

Expected hours: 20 - 35 per week

Shift:

- 8 hour shift

Work days:

- Every Weekend
- Holidays
- Monday to Friday

Work Location: In person

Expected start date: 2024-08-30

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