Veterinary Assistant/receptionist

**Shamrock Animal Hospital** is currently welcoming a full-time dependable and caring **Technician Assistant and Client Care Representative** to join our team This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital.
- Create a warm and welcoming environment for our pet parents and patients
- Assist veterinary staff with various tasks and treatments
- Willingness to learn more regarding veterinary services
- Answer a multiline phone system and track and schedule appointments effectively
- Invoicing/billing; creating estimates, obtaining pet owner confirmation, and processing payments
- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
- Compassionate and nurturing attitude
- Take initiative and work independently
- Veterinary Assistant (VA) or Veterinary Office Assistant (VOA) certification is an asset but not required
- Previous customer service or front desk experience in hospitality is an asset but not required

**What VCA Canada Offers**

Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of **Wellness and Appreciation** you can thrive in
- **RRSP Employer 5 % Match Program** - saving for your future just got easier
- **VCA Canada Student Loan RRSP Program **- Ask us more
- **Medical Library;** 2000+ journals, 600+ textbooks, research, and more at your fingertips
- Flexible schedules
- Competitive wages and benefits
- Annual uniform allowance
- Exceptional career development: there is room to grow here
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps
- VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know._

**Job Types**: Full-time, Permanent

**Salary**: $16.75-$25.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Overtime pay

Work Location: In person