Customer Service
1 day ago
About Us: Vetted HVAC Services provides fast and reliable HVAC, plumbing, and electrical services. Our commitment to quality and customer satisfaction has been the cornerstone of our success. We’re actively growing our team and are looking for enthusiastic individuals to contribute to the continued growth of our brand in Yorkton.
**Responsibilities**:
- **Customer Support**: Serve as the first point of contact for our customers and address inquiries, schedule appointments, and ensuring a seamless customer experience. Directing to the direct department or person when other team members are needed to properly handle the customer call.
- **Customer Invoices**:Accurately review completed job invoices and payments to customers, ensuring proper amounts have been invoiced and proper payments have been collected. Correct invoicing or payment errors where needed. Prepare, send and collect payment for invoices when not completed by a technician.
- **Accounts Receivable**: follow up and collect on outstanding customer invoices
- **Dispatch Coordination**: Work closely with our dispatch team to schedule service and maintenance calls, optimizing technician assignments and availability.
- **Sales Team Coordination**: Coordinate with the sales team to arrange estimates and quotes for customers, maintaining efficient communication to meet customer needs.
- **Bookkeeping Support**: assist bookkeeping with invoicing review, customer collections, and inputting data into QuickBooks Online
- **Field Service Management**: Manage customer interactions and service records in ServiceTitan (our field management software), ensuring accurate and up-to-date information for smooth follow-ups and quick issue resolution.
- **Administrative Support**: Provide support to the management team on various administrative duties, including data entry, reporting, and assisting with company initiatives, as needed.
- **Outbound Customer Outreach**: Conduct periodic outreach to customers to promote our services, discuss seasonal offers, and schedule appointments.
Qualifications:
- **Experience**: 2+ years in customer service, administration, or a related role; experience in the HVAC or trades industry a plus.
- **Bookkeeping Knowledge**: Basic bookkeeping and invoicing experience; familiarity with QuickBooks Online is a plus.
- **Skills**: Highly organized with excellent communication and problem-solving skills; able to manage multiple tasks and maintain attention to detail.
- **Attitude**: Positive, empathetic, and professional demeanor with customers and team members; reliable under pressure and proactive in solving issues.
Why Join Us?
- **Competitive Compensation**: we offer wages that are above industry average because we recognize and value your skills and expertise
- **Time off**: we offer three weeks of vacation and the day off for your birthday
- **Comprehensive Benefits**:our benefits package includes health, dental and vision insurance, ensuring you and your family are well taken care of
- **Retirement Savings Plan**: RSP plan participation following one year of tenure
- **Professional Development**:we have a team oriented and mentorship culture to support your growth
**Job Types**: Full-time, Permanent
Pay: $50,000.00-$80,000.00 per year
**Benefits**:
- Dental care
- Paid time off
- RRSP match
- Vision care
Work Location: In person
-
Customer Service Representative
1 week ago
Yorkton, Canada Circle K Full timeStore 4044055: 140 Smith Street East, Yorkton, Saskatchewan S3N 3Z7 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - ** Employee...
-
Cashier/customer Service
1 week ago
Yorkton, Canada Rayzr’s Cellar Full time*Job Summary* *Duties* - Greet customers and assist them with their purchases - Operate cash registers and handle cash transactions - Process returns and exchanges - Answer customer inquiries in person, and over the phone - Maintain a clean and store - Promote store products and services to customers - Upsell additional items to enhance the customer's...
-
Customer Service Associate
6 days ago
Yorkton, Canada Savers Value Village Full timeDescription Job Title: Customer Service AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...
-
Customer Service Associate
6 days ago
Yorkton, Canada Savers Full timeDescription Position at Value Village Job Title: Customer Service AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores...
-
Customer Service Associate
2 weeks ago
Yorkton, Saskatchewan, Canada Value Village Full timeDescription Position at Value VillageJob Title: Customer Service AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores...
-
Customer Service Representative/cashier
3 days ago
Yorkton, Canada Cloverdale Paint Inc Full time_Cloverdale Paint is the largest family owned and operated paint company in North America. With over 70 Company stores and 150 Authorized Dealers across Canada, Cloverdale Paint has had a special relationship with its customers ever since the company was founded in 1933._ We are located at 22-385 Broadway St. E, Yorkton, SK. Cloverdale offers a very...
-
Cashier/customer Service/clerk
3 days ago
Yorkton, Canada Hearn's Westview Pharmacy Full time**Job Description and Requirements**: - Interacting with patients and leaving a friendly lasting impression - Cashier duties/handling cash/daily cleaning - Keeping patient confidentiality - Helping customers find what they need - You will help with maintaining an attractive and fully-stocked store. - Follow clear direction and assist the manager with...
-
Customer Service Representative
6 days ago
Yorkton SK, Canada Circle K Stores Full timeStore : 140 Smith Street East, Yorkton, Saskatchewan S3N 3Z7Customer Service RepresentativeAs a Customer Service Representative, you will enjoy: Flexible schedulesLarge, stable employerOpportunities for fast career advancementTask varietyWeekly payNight shift premiumEmployee discountScholarship programYears of service Recognition programSupporting...
-
Yorkton, Canada Autismservices Full timeJob DescriptionThe successful candidate will have basic knowledge of the building trade, with experience in lumber, hardware, plumbing, and electrical being an asset. Key responsibilities include assisting customers with locating merchandise, processing cash and charge sales and returns, and stocking shelves.The ideal candidate will have a positive attitude,...
-
Customer Service Representative
1 week ago
Yorkton, Canada Speedy Cash Canada Full timeEducation: - Expérience: - **Education**: - Secondary (high) school graduation certificate - or equivalent experience - ** Tasks**: - Balance daily transactions - Promote financial products and services - Answer clients' inquiries and provide information - Handle cash transactions - ** Computer and technology knowledge**: - MS Windows - Internet - MS...
