Desktop Support

2 weeks ago

Quebec City, Canada Iron Service Global Inc Full time

Behavioral skills required:

- Must have good customer facing skills and be well presented.
- Demonstrates independent and proactive thinking
- Builds effective relationships with both with CLIENT and End Client
- Must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practice.
- Must be able to work alone and unsupervised, taking the initiative when necessary.
- Must be organized and prioritize work appropriately.
- Fully vaccinated techs

Technical skills & Experience required:

- Must have experience of using an ITSM system.
- Support experience of MACs would be beneficial
- Knowledge of mobile devices, in particular those running iOS and Android operating systems
- Working knowledge of current and legacy hardware platforms, experience with building, configuring, replacing and troubleshooting desktop and laptop hardware components;
- Ability to replace defective parts.

Desired Educational Requirements:

- Completion of CompTIA certifications - e.g. A+, Network+, etc.
- Completion (or near completion) of Microsoft certifications - e.g. MCP, MCITP, MCSE, etc.

**Salary**: $30.00-$33.00 per hour

**Benefits**:

- Dental care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Quebec City, QC: reliably commute or plan to relocate before starting work (required)

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