Telecommunications Technician

6 days ago


Greater Napanee, Canada Great River Financial Services Inc (GRFS) Full time

Job description

**Overview**

**Responsibilities**
- Provide technical support for hardware and software issues across various platforms.
- **TELECOM and telecommunications skills.**:

- **Install, configure, and maintain computer systems, printers, and other peripherals.**:

- Assist in the setup of new equipment and software installations.
- Monitor system performance and conduct regular maintenance checks.
- Document all support interactions in a ticketing system for tracking purposes.
- Collaborate with other IT team members to implement solutions for complex issues.
- Educate users on best practices for technology use and security measures.

**Skills**
- **Proficiency in troubleshooting Windows and macOS operating systems.**:

- **Cabling, Networking, Fire-walls**:

- **Deployment, POS, any Mobile devices, Troubleshoot Hardware & Software**:

- **Desktops, Laptop, Workstations, Printers, Hardware Replacements & Break & Fix services.**:

- **CISCO, Routers, Switches, Networking**:

- Familiarity with networking concepts, including TCP/IP, DNS, and DHCP.
- Strong problem-solving skills with attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to work independently as well as part of a team.
- Customer service-oriented mindset with a focus on user satisfaction.
- Knowledge of cybersecurity principles is a plus.

Join us in providing top-notch IT support that empowers our users and enhances their productivity

**Job Types**: Part-time, Fixed term contract, Casual, Freelance

Pay: $19.00-$25.00 per hour

Application question(s):

- Do you have reliable Car to Drive

**Experience**:

- IT Telecommunication: 2 years (required)

Licence/Certification:

- Driving Licence (required)

**Location**:

- Greater Napanee, ON (required)

Expected start date: 2025-07-18



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