Host - Shook

**SHOOK **is currently hiring a **HOST **to join our team

**SHOOK **is a multisensory experience that brings the diverse culinary traditions of modern Middle Eastern cuisine to Toronto’s King West. Our vegetarian menu heroes simple cooking that showcases the big flavors, bold spices and bright colors of our ingredients. The open kitchen is at the heart of what we do and the lively, spirited vibe is contagious.

Reporting to the Front of House management team, the **HOST** is the first and last impression for our guests, and as such, this role should never be undervalued. The **HOST **is a personal representation of the service and overall brand experience. Whether guests are waiting to be seated, picking up a take-out order, or inquiring about the restaurant, it is the job of the **HOST **to ensure our guests feel welcomed and appreciated.

**DUTIES & RESPONSIBILITIES**:

- Create a positive guest experience that begins with a friendly greeting and warm smile
- Accurately take reservations that optimize each service period
- Efficiently maintain and organize restaurant by managing guest flow, maximizing seating capacity and communicating all special requirements to both BOH and FOH
- Escort guests to their table, engage them in conversation and seat them accordingly
- Recognize and acknowledge repeat guests
- Maintain knowledge of menu items, table numbers and server sections
- Assist with take-out orders and ensure orders are prepared as requested

**SKILLS & QUALIFICATIONS**:

- 2+ years’ experience in similar high-volume environment
- A positive, energetic outlook and a keen eye for detail
- Enjoys working with people and has a passion for hospitality
- Excellent organization and time management skills
- Ability to proactively anticipate guest needs and exceed expectations
- Excellent communication skills; verbal and written
- Able to work under pressure and excel in a fast-paced environment
- Understands the dynamic of a team working towards the common goal

**WHY WORK FOR US?**
- Competitive Wages
- Discounts at all Scale Hospitality Group Restaurants
- Corporate Goodlife Fitness Rates
- FUN Team and Culture
- Training and Development and Education Reimbursement

**SCALE HOSPITALITY GROUP** recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.

**Job Types**: Full-time, Part-time, Permanent

**Benefits**:

- Discounted or free food

Application question(s):

- Are you located in Toronto, ON?
- Are you legally eligible to work in Canada and have a valid SIN?