Collision Service Advisor
3 days ago
**Job description**
Number 7 Repair Centre Ltd. is an established collision repair center, located in Woodbridge with additional locations in Oakville, Mississauga and Etobicoke. We provide collision services to new car dealerships and insurance companies. Our customers expect a high level of service, quality, and professionalism. We have an immediate opening for a **Collision Service Advisor.**
**We are looking for someone who excels at**:
- Guiding customers through the process to repair their vehicle - collision reporting, submitting insurance claims, arranging rentals.
- Working with the Parts Manager and Production Manager to schedule repairs.
- Working with the Office Manager on invoicing and billing related items.
- Monitoring production to ensure repairs are on schedule.
- Updating customers and insurance companies on the status of repairs.
- Working with dealerships on parts and service-related items.
- Evaluating damages and writing repair estimates for customers.
- Staying focused when there is a lot to juggle.
- **Automotive sales/customer service experience is required**.
- Excellent sales experience.
- Excellent customer service skills, remaining pleasant, cheerful, and cool under pressure.
- Excellent time management.
- Highly organized, and goal oriented.
- Knowledge of Mitchell and Audatex estimating software.
- Knowledge of auto claims.
- Minimum of 5 years experience with sales, collision estimating, parts and customer service.
Pay: $65,000.00-$85,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
Schedule:
- Monday to Friday
- Weekends as needed
**Experience**:
- sales: 5 years (required)
Work Location: In person
Expected start date: 2025-02-24
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