Customer Experience Lead
1 week ago
Requisition ID: 198932 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who will lead and support our Customer Experience Associates, while championing Scotiabank’s core values and culture. **Is this role right for you? In this role you will**: - Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates - Build strong customer relationships and deliver excellent customer service - Acts as the Officer in Charge (OIC) for the branch as required, managing any emergencies, customer escalations, etc. - Contributing to the overall success of the branch by identifying opportunities to enhance the customer experience - Act as a change management lead by assisting with the implementation of new policies and procedures **Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have**: - Excellent leadership skills, able to coach and develop your team - Strong customer service skills - Previous experience managing a team of employees (including coaching, leading, and scheduling the team) is a strong asset - Excellent communication skills - Availability to work a flexible schedule - Previous banking experience is a strong asset - Strong technical skills, able to promote and demonstrate the use of digital/self-service banking options **What’s in it for you?** - The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. - A rewarding career path with diverse opportunities for professional development - An organization committed to making a difference in our communities - for you and our customers. - You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development. - A competitive compensation and benefits package. Location(s): Canada : British Columbia : Chilliwack Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
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Shift Team Lead
2 weeks ago
Chilliwack, Canada Starbucks Full timeA leading coffeehouse chain in Chilliwack is seeking a Shift Supervisor to assist in store operations and lead the team during shifts. The role involves delivering exceptional customer service, training new partners, and maintaining operational standards. Ideal candidates will have customer service experience and strong interpersonal skills. Join a...
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Customer Experience Associate
4 weeks ago
Chilliwack, Canada TD Full timeJoin to apply for the Customer Experience Associate role at TD Work Location: Chilliwack, British Columbia, Canada Hours: 15 Line Of Business: Personal & Commercial Banking Pay Details: We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team...
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Customer Experience Associate
1 week ago
Chilliwack, Canada The Toronto-Dominion Bank (Canada) Full timeDescription :Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers.This role is required to understand customer needs and identify opportunities to promote products, services, and/or refer them to the appropriate team member or internal...
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Banking Customer Experience Specialist
2 weeks ago
Chilliwack, Canada Scotiabank Full timeA leading financial institution in Chilliwack is seeking a Customer Experience Associate to provide exceptional service and support in achieving financial goals. The ideal candidate will demonstrate strong customer service skills, be technologically proficient, and have the ability to engage clients effectively. This role includes building customer...
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Retail Sales Supervisor: Lead Teams
2 weeks ago
Chilliwack, Canada Staples Canada Full timeA leading retail company in Chilliwack, British Columbia is seeking a Retail Sales Supervisor to guide a team in delivering exceptional customer experiences and driving sales. As a keyholder, you will supervise operations, engage customers, and cultivate a high-performing team. Ideal candidates will have over 3 years of retail sales experience and 1-2 years...
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Customer Experience Associate
2 weeks ago
Chilliwack, Canada Accelerate Her Future® Full timeJoin to apply for the Customer Experience Associate (Canada) role at Accelerate Her Future®. Requisition ID: 245556 About The Role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Customer...
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Customer Experience Associate
2 weeks ago
Chilliwack, Canada Scotiabank Full timeSelect how often (in days) to receive an alert: Title: Customer Experience Associate (Canada) Requisition ID: 245556 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put...
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Customer Experience Specialist: Branch Banking
2 weeks ago
Chilliwack, Canada Scotiabank Full timeA leading bank in Canada is seeking a Customer Experience Associate in Chilliwack. This role places a high value on strong customer relationships, technological proficiency, and the ability to help customers achieve their financial goals. You will need proven customer service skills, flexibility in your schedule, and the willingness to promote digital...
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Retail Sales Leader
2 weeks ago
Chilliwack, Canada Launch your career growth with Staples stores. Full timeA leading office supply retailer seeks a Sales Supervisor to lead a team in providing exceptional customer experiences while driving sales and maintaining store standards. The role requires 3+ years of retail sales experience and 1-2 years in a supervisory capacity. Key responsibilities include training staff, supervising store operations, and engaging...
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Senior Customer Experience Associate
2 weeks ago
Chilliwack, Canada Scotiabank Full timeTitle: Senior Customer Experience Associate (Canada) Requisition ID: 246868 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is...
