Logistics Coordinator

7 days ago

Lachine, Canada NIPPON EXPRESS CANADA Full time

**Job Summary**:
**Duties and Responsibilities**:

- Arrange Ocean transportation and facilitate the movement of goods based on customer demands.
- Ensure accuracy on shipments and minimize risk of delay
- Provide and track quotations of services to our customers
- Advise clients on transportation and payment methods, including the issuance of freight bills and invoices to brokers and/or customer. Including proper record retention and filing of documentation
- Filing of invoices, orders, PODs, and collect payments for the same
- Track and trace vendor orders and report any anomalies
- Collect, audit and accurately enter carrier qualification information
- Arrange “white glove” services for customers, ensuring proper unpacking, packing, transportation of sensitive equipment
- Coordinate pickup and delivery orders with trucking companies, airlines and/or bonded facilities
- Reconcile/balance customer accounts and ledgers by collection and analyzing account information
- Prompt and accurate communication with customers, external branches and sub-contractors
- Light warehouse duty, such as moving pallets with pallet jack, and small boxes when required
- Various other duties as may be required

**Qualifications**:

- Experience in 3PL, load brokering operations or dispatch operations (an asset)
- General knowledge of the freight forwarding NVOCC environment
- Ability to provide quality service for our customers by understanding their needs and requirements
- Strong communication skills, verbal and written
- Strong time management; able to prioritize tasks
- Ability to remain calm in stressful situations, work under pressure and meet deadlines
- Critical thinking and problem solving
- Basic knowledge of Microsoft Office products, including Excel and Word
**Education/Certifications**:

- High School Diploma
- TDG Certification is an asset

**_
Nippon Express is an equal opportunity employer committed to an inclusive and barrier-free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation._

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