Director, It

The Director, Information Technology manages all aspects of Innosphere’s infrastructure, including security, design, architecture, availability, reliability, performance, monitoring, security of the infrastructure hardware (including desktop and server), network, telephony, backup, storage, and cloud systems in a fully remote work environment. This includes working with vendors, managed service providers, contractors, and clients to the deliver optimal use of the infrastructure.

**Responsibilities**:

- Maintaining the day-to-day management and support of the IT infrastructure.
- Providing strategic leadership and direction to align IT initiatives with the organization’s business goals and objectives.
- Developing and implementing IT strategies, policies, and procedures to support business operations, enhance efficiency, and mitigate risks.
- Overseeing the design, implementation, and maintenance of the company's technology infrastructure, including networks, servers, storage, and cloud services.
- Leading the development and execution of cybersecurity strategies and initiatives to protect the company's data, systems, and networks from cyber threats and vulnerabilities.
- Collaborating with cross-functional teams, including accounting, human resources, sales, and marketing to identify technology needs, prioritize projects, and deliver IT solutions that meet business requirements.
- Ensuring the effective delivery of IT support services to end users, including help desk support, troubleshooting, and resolution of technical issues.
- Managing the IT budget and procurement of hardware, software, and services. Ensuring cost-effective investments that align with business priorities.
- Staying informed of industry trends, emerging technologies, and best practices in IT.
- Providing recommendations for technology adoption and innovation.
- Building and maintaining relationships with external vendors, partners, and technology providers to leverage external expertise, resources, and solutions as needed.
- Maintaining and supporting annual SOC 2 Type 2 certification.

**Qualifications**
- University Degree or Diploma in Networking, Computer Science, Information Technology, or related program and/or relevant work experience.
- IT Security Certification.
- 10 years of work experience in a senior IT leadership role, with demonstrated success in managing IT operations and driving strategic initiatives.
- Proficiency in technologies relevant to the role.
- Strong analytical and problem-solving skills, with a focus on driving innovation and continuous improvement.
- Strategic thinker with a track record of developing and executing IT strategies that deliver tangible business results.

**About Innosphere**:
Founded in 1997, Innosphere provides technology staffing solutions to clients across North America. We have specialized in remote work for over 15 years. Our staffing solutions include fully managed development teams coupled with expert consulting, full-time hiring, and flexible staffing.

Innosphere is a permanent remote company but we do have an office location in Guelph to provide employees opportunities to work intermittently in an office environment. We have collaborative space for meetings, lunches, and company events. Our employees have the freedom to choose where they prefer to work.

Innosphere is committed to providing its employees with endless possibilities to learn new things and to work with the latest technologies.

**When we hire, we look for people who align with our core values**:
**Remote First**: Innosphere is a remote company but offers in-office workspace. Employee connections are fostered through shared experiences and events.
**Community Involvement**: Innosphere strives to make a difference in the community through charity initiatives and volunteer opportunities.
**Employee Growth**: Innosphere provides opportunities to work with new technologies and funds employee training. Our philosophy is to promote internally when possible.

**Life as an Innospherian - Who we are and how we work**:

- Work From Home
- Flexible Work Schedule
- Team Owned Deliverables
- Charity Initiatives
- Promote From Within

**Some other perks**:

- Generous Time Off
- Above Average Benefits (Dental, Health, Vision, STD, LTD, AD&D, Life, Dependent Life)
- Home Office Benefit Program
- Yearly Professional Development Budget
- Annual Fitness Benefit
- Lunch & Learns and Virtual Events
- Annual In-Person Celebrations
- RRSP with Company Match
- Volunteer Days
- Sports Tickets for Blue Jays games
- Birthday Club

**Job Types**: Full-time, Permanent

Pay: $130,000.00-$170,000.00 per year

**Benefits**:

- Company events
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care
- Work from home

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: Hybrid remote in Kitchener, ON N2G 2N1