Security Operations Centre Operator

5 days ago


Toronto, Canada Classet Full time

Paladin Security is Hiring a Security Operations Centre Operator:
Paladin Security is hiring a skilled and detail-focused Security Operations Centre (SOC) Operator for our healthcare client, University Health Network - West Park. This critical role involves overseeing a hospital command centre, coordinating emergency response, and managing dispatch and access control systems.
**Position Overview**:

- Job Type: Full-Time (Temporary)
- Location: Toronto, ON (UHN West Park - 170 Emmett Ave)
- Shift: Continental rotation (0700-1900 / 1900-0700)
- Pay: $23.98/hour

**Key Responsibilities**:

- Lead shift operations in the healthcare security command centre
- Operate and monitor CCTV, access control, life safety, and fire panel systems
- Coordinate deployment and movement of security staff across the facility
- Handle emergency communications and make overhead announcements
- Issue visitor and contractor badges, manage keys and Lost & Found
- Train new team members and support with special projects

**Requirements**:
**Must-Have Qualifications**:

- Valid Ontario Security Guard License
- Valid First Aid & CPR Level C Certification (WSIB Approved)
- Proof of full COVID-19 vaccination
- Immunization Records for MMR, Varicella, and 2-Step TB Skin Test
- At least 2 years of experience in a security role
- Experience working in a healthcare security setting
- Experience with dispatch, radio communications, or command centre operations
- Strong written and verbal communication in English
- Eligible to work in Canada

**Nice-to-Have**:

- Post-secondary education in Criminology, Border Services, or Police Foundations
- Familiarity with access control and dispatch software
- Prior experience leading teams or training new hires

**Benefits**:

- Medical, Dental, and Vision Insurance
- Paid Vacation, Sick Days, and Holidays
- Weekly pay and professional development opportunities
- Supportive, inclusive work culture
- Advancement within Paladin’s healthcare security programs



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