French Bilingual Collection Representative
5 days ago
The Bilingual Collection Representatives at SinglePoint are dedicated professionals who exemplify professionalism, responsibility, and goal-orientedness. Our Bilingual Collection Representatives handle inbound and outbound customer interactions while maintaining a strong focus on providing exceptional customer service, sensitivity, and urgency. At SinglePoint, we prioritize customer care above all else, ensuring that every interaction is handled with the utmost care and attention.
We have a **full-time opportunity** and the schedule we are currently hiring for is on a shift schedule
- Tuesday and Wednesday - 11:30am to 8pm
- Thursday and Friday - 10:30am to 7pm
- Saturday - 8am to 4:30pm
**Perks**
- Work remotely and train remotely
- Medical and Dental Benefits
- Fun and engaging work culture
- Perkopolis discount program
- Wave Group Insurance (home/auto) discounts
**Responsibilities**
- Receive inbound and make outbound customer calls regarding past due accounts and facilitate payment arrangements to bring accounts to a current balance
- Handle each call with a high level of professionalism and respect while ensuring the needs of the customer and business are satisfied
- Resolve customer account discrepancies
- Respect and uphold privacy and protection of customer information
- Meet and exceed individual targets and performance expectations
**What Are We Looking For?**
- **Must be bilingual (French/English)**:
- Have strong communication and computer navigation skills
- Have the ability to multi-task efficiently
- Is committed and willing to learn and grow within the business
- One year of experience working in a high-volume call center environment is an asset
- Collection experience is considered an asset
**Compensation**
- Hourly rate up to **$20.00/hr**:
- Health and dental benefits
**How SinglePoint Supports Your Status in Canada**:
**Join a winning team today**
We are an equal-opportunity employer**.**
Accommodations are available upon request at any point in the selection process. #1
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