Key Holder Full Time

21 hours ago

Vaughan, Canada ECCO Shoes Canada Inc Full time

Role Objectives and Responsibilities
- The Keyholder shares in supervising the total sales management of the store and has a shared responsibility for the total performance of the store.
- Help to drive sales and manage the overall team selling effort in the store to meet or exceed sales goals and objectives.
- Assist in directing and managing the total operations of the store. This includes stock control and management, shipping and receiving, product replenishment and management, store cleanliness, store maintenance and upkeep, store supplies upkeep and management and ensure store physical inventory shortage results at or below company standards.
- To create an environment where customers consistently receive an above average shopping experience through promoting and training staff on brand ambassador behaviors.
- Assist in ensuring compliance with all company policies and procedures through regular store management, staff meetings, and audits. Ensure all employee paperwork is completed accurately and on a timely basis.
- Help to maintain an orderly system for planning, coordinating, and completion of tasks, which result in the achievement of goals and create of a positive atmosphere to drive volume.
- Assist in ensuring all applicable information is communicated to fellow management and employees.
- Assist in ensuring all store employees provide a high level of customer service at all times. Exercise good judgment in resolving customer service issues.
- Maintain a positive attitude and make a valuable contribution towards maintaining ECCO's culture of passion, innovation and sustainability.
- Other duties and/or special projects as assigned.

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift

Ability to commute/relocate:

- Vaughan, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 2 years (preferred)

Work Location: One location

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