Department Manager

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well®.

At No Frills, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like you.

**About No Frills**:
At No Frills, we are focused on providing great food at low prices and delivering a no-fuss shopping experience to our customers. Our stores are proudly Canadian and community-driven, with a focus on hard work, efficiency, and teamwork.

As part of the Loblaw family, we believe in nurturing our people and our communities. If you’re passionate about food, customer service, and leading a team — this is your opportunity to make a meaningful impact.

**Position Summary**:
The Produce Manager is responsible for the day-to-day operations of the produce department. This includes maintaining high standards for freshness, cleanliness, inventory accuracy, and customer service. The Produce Manager leads and trains their team to execute daily routines, manage shrink, and maximize department sales while ensuring safety and compliance with company policies.

**Key Responsibilities**:
**What You Bring**:

- Minimum 3-4 years of produce department experience, with 1+ years in a supervisory role preferred.
- Strong understanding of produce handling, storage, and merchandising best practices.
- Proven ability to lead a team in a fast-paced retail environment.
- Excellent communication, organizational, and time management skills.
- Able to lift up to 50 lbs and work on your feet for extended periods.
- Flexible availability, including early mornings, weekends, and holidays as required.
- Familiarity with basic computer tools for ordering and scheduling is an asset.

**Team Leadership**
- Supervise, train, and support produce clerks in all daily tasks.
- Build a positive and productive team environment with a strong focus on communication and accountability.
- Prepare schedules and delegate tasks to ensure smooth department operation.
- Provide on-the-job coaching and performance feedback.

**Produce Quality & Merchandising**
- Ensure produce displays are clean, full, well rotated, and appealing to customers.
- Check all products for quality and freshness throughout the day.
- Execute promotional plans and merchandising strategies to increase sales and reduce shrink.
- Ensure proper signage, pricing, and labeling in accordance with company standards.

**Inventory & Ordering**
- Monitor inventory levels and place accurate orders to maintain stock without over-ordering.
- Receive, inspect, and organize deliveries while checking for quality and accuracy.
- Track and reduce shrink by maintaining proper rotation and handling practices.

**Customer Service**
- Provide outstanding service by being available, approachable, and knowledgeable.
- Assist customers with product questions and special requests.
- Handle customer complaints or issues promptly and professionally.

**Health & Safety / Compliance**
- Maintain a clean, safe, and organized work area at all times.
- Ensure compliance with all food safety standards and company procedures.
- Report any safety hazards, equipment issues, or accidents immediately.

**What We Offer**:

- Competitive wage based on experience
- Opportunities for advancement
- A fast-paced, respectful, and supportive work environment
- Store discount and company benefits

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our employees progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

**Please Note**:
**NOTE**: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “No Frills” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

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